X
Tap here to go to the mobile version of the site.

Support Forum

How can I get Java(TM) Platform SE 7 U45 10.45.2.18 back on my list of Add-ons?

Posted

Java(TM) Platform SE 7 U45 10.45.2.18 is missing from my Add-on list. I cannot find it to download. I have reinstalled Firefox, all to no avail. I have it on my laptop and Java works when I turn it on. Any suggestions for reinstalling Java(TM) Platform SE 7 U45 10.45.2.18 to my Add-on list? Can I make a copy of it off my laptop and install it on my desktop? Where is that file stored - I can't find it?

Java(TM) Platform SE 7 U45 10.45.2.18 is missing from my Add-on list. I cannot find it to download. I have reinstalled Firefox, all to no avail. I have it on my laptop and Java works when I turn it on. Any suggestions for reinstalling Java(TM) Platform SE 7 U45 10.45.2.18 to my Add-on list? Can I make a copy of it off my laptop and install it on my desktop? Where is that file stored - I can't find it?

Chosen solution

We are glad to hear that your Firefox issue has been resolved.
Please don't forget to mark jscher2000's answer as the solution. This will help other users find the answer to their problem faster.

We hope that you will continue browsing with us here on Mozilla Firefox.
Thank you for using the Mozilla support forums.

Read this answer in context 22

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Nitro PDF plugin for Firefox and Chrome
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/en-US/

Extensions

  • After the Deadline 1.51 (afterthedeadline@afterthedeadline.com)
  • InvisibleHand 3.9.4 (canitbecheaper@trafficbroker.co.uk)
  • Javadoc Lookup Extension 1.0.1 (javadocmozplugin@addons.mozilla.org)
  • JavaScript Debugger 0.9.89 ({f13b157f-b174-47e7-a34d-4815ddfdfeb8})
  • JavaScript Deobfuscator 1.6.4 (jsdeobfuscator@adblockplus.org)
  • PasswordBox 1.14.0.1811 (firefox@passwordbox.com)
  • PriceBlink 4.0.1 (info@priceblink.com)
  • QuickJava 2.0.2 ({E6C1199F-E687-42da-8C24-E7770CC3AE66})
  • Thumbnail Zoom 1.4.3 ({E10A6337-382E-4FE6-96DE-936ADC34DD04})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Web2PDF converter 1.12 ({e8f509f0-b677-11de-8a39-0800200c9a66})
  • WiseStamp 3.13.31 (wisestamp@wisestamp.com)
  • InternetHelper3.1 10.21.1.507 ({07cbf788-1359-421b-a4e3-5a8d041b90a3}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GT 530
  • adapterDescription2:
  • adapterDeviceID: 0x0de5
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 8-9-2013
  • driverDate2:
  • driverVersion: 9.18.13.2078
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 530 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: https://www.google.com/calendar/render?tab=mc
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • browser.tabs.loadInBackground: False
  • dom.disable_open_during_load: False
  • dom.disable_window_flip: False
  • dom.event.contextmenu.enabled: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 24.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3289663&SearchSource=2&CUI=UN37568089532496223&UM=2&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1382650004
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.OCSP.enabled: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1381452917

Misc

  • User JS: Yes
  • Accessibility: No
Wesley Branton 184 solutions 2297 answers

Helpful Reply

Have you tried reinstalling Java to your computer?
If not, please do so.

Have you tried reinstalling Java to your computer?<br> If not, please do so.
Wesley Branton 184 solutions 2297 answers

Does Java content run on Firefox?
You can test Java here.

Please report back soon.

Does Java content run on Firefox?<br> You can test Java [http://www.java.com/en/download/installed.jsp here]. Please report back soon.

Question owner

Yes, I have reinstalled Java several times. I have closed / open browser too. As for Test Java - it says unable to verify Java installed on this computer.

Yes, I have reinstalled Java several times. I have closed / open browser too. As for Test Java - it says unable to verify Java installed on this computer.
Wesley Branton 184 solutions 2297 answers

Please try running the Java test on another internet browser (not Google Chrome).

Please try running the Java test on another internet browser (not Google Chrome).

Question owner

Java test didn't work on Firefox or IE. I went through everything in the Troublshooter. Still didn't work. Manually deleted all versions of Java. Rebooted the computer and reinstalled Java. Closed and Opened Firefox. Re-tesdted Java - still doesn't work.

Java test didn't work on Firefox or IE. I went through everything in the Troublshooter. Still didn't work. Manually deleted all versions of Java. Rebooted the computer and reinstalled Java. Closed and Opened Firefox. Re-tesdted Java - still doesn't work.
Wesley Branton 184 solutions 2297 answers

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back soon.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back soon.
jscher2000
  • Top 10 Contributor
3993 solutions 34856 answers

Helpful Reply

There is a setting in the Java applet in the Windows Control Panel to prevent Java from running in your browsers. It seems unlikely this would have been turned on by accident, but if you are in a managed environment, it's possible it's an IT setting. You could check just in case.

Windows Control Panel > Java (32-bit)

(If you view your CP by category, check Programs)

Then visit the Security tab (screen shot attached).

There is a setting in the Java applet in the Windows Control Panel to prevent Java from running in your browsers. It seems unlikely this would have been turned on by accident, but if you are in a managed environment, it's possible it's an IT setting. You could check just in case. Windows Control Panel > Java (32-bit) (If you view your CP by category, check Programs) Then visit the Security tab (screen shot attached).
Wesley Branton 184 solutions 2297 answers

Also, please try scanning for registry errors after you uninstall all of the Java programs. This can be done using CCleaner.

Also ensure that you remove all Java application data and the program directory from your computer's hard drive before reinstalling it.


WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files. Creating a backup of any deleted files is highly recommended!

Also, please try scanning for registry errors after you uninstall all of the Java programs. This can be done using [http://www.piriform.com/ccleaner CCleaner]. Also ensure that you remove all Java application data and the program directory from your computer's hard drive before reinstalling it. ----------------------- <b>WARNING: </b>Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files. <u><b>Creating a backup of any deleted files is highly recommended!</b></u>

Question owner

After the re-install, I checked the Java control panel - security tab and the box to enable java on browser was un-checked (maybe default with install) Anyway, it works now. Thanks for your help, I couldn't have done it without you.

After the re-install, I checked the Java control panel - security tab and the box to enable java on browser was un-checked (maybe default with install) Anyway, it works now. Thanks for your help, I couldn't have done it without you.
Wesley Branton 184 solutions 2297 answers

Chosen Solution

We are glad to hear that your Firefox issue has been resolved.
Please don't forget to mark jscher2000's answer as the solution. This will help other users find the answer to their problem faster.

We hope that you will continue browsing with us here on Mozilla Firefox.
Thank you for using the Mozilla support forums.

We are glad to hear that your Firefox issue has been resolved.<br> Please don't forget to mark jscher2000's answer as the solution. This will help other users find the answer to their problem faster. We hope that you will continue browsing with us here on Mozilla Firefox.<br> Thank you for using the Mozilla support forums.