Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've seemed to have obtained a browser hijacker called "", and am having trouble removing it.

more options

About 2-3 days ago, I started noticing after clicking FIrefox in the taskbar that it was taking a couple seconds to open rather than instantaneously as usual and then this pops up. Not only that, but my default google search is repeatedly being set to Amazon.

Things I have tried:

-Removing any unrecognized programs from the control panel. (Problem remains.)

-Simply clicking the search button at the top right and changing defaults to Google. (Does not stay default.)

-Resetting Firefox which use to do me good (No difference, problem remains.)

-Removing a few add-ons. (Thought the only add-ons i tend to install are all Firefox.)

-Dragging a new homepage (Apparently will ignore this once i reopen the browser, once closed.)

I've tried avoiding any "free cleaners, anti-viral/malware, bots" or any of that garbage, since I fail to believe such an effective thing exists, since they'll probably just give new viruses as well.

I'll appreciate any help that can guide me manually rather than suggest a sketchy, not really heard of removal download. So please none of that, "Oh its easy, two steps, install this". I want to play this safe. Only two step solutions I want to do are ones that just involve me clicking things manually.

If it appears that its absolutely impossible according to most of you to do it without some garbage removal installer, then I'll consider it.


All Replies (2)

more options

remove method1 You can download AdwCleaner from the below link:

copy and paste below link  


(This link will automatically download the AdwCleaner utility on your computer)

When AdwCleaner has finished downloading, please double-click on the AdwCleaner.exe icon that now appears on your desktop. Once you double-click on the icon the AdwCleaner program will open and you will be presented with its start screen as shown below. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run. Picture of AdwCleaner utility Now click on the Scan button in AdwCleaner. The program will now start to search for adware that may be installed on your computer. When it has finished it will display a notepad screen that contains a log file of all the extensions, files, and registry keys that have been detected. To remove malicious files that were detected in the previous step, click on the Clean button. Picture of AdwCleaner Clean button AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

more options

for other methode follow here