X
Tap here to go to the mobile version of the site.

Support Forum

my homepage has a site that wont go away

Posted

I've deleted everything, I restarted my firefox and searched off everything in the forum but it didn't help. The hompage of my firfox won't change, even when I've tried other sites and the mozilla homepage. So I realy need some help!

This is the site that won't go away: http://start.qone8.com/?type=sc&ts=1381401547&from=vtt&uid=WDCXWD3200BEVT-22ZCT0_WD-WX50A99X5493X5493

I also disabeld every type of connection from 3th party's, so I don't know what's left to do.

I've deleted everything, I restarted my firefox and searched off everything in the forum but it didn't help. The hompage of my firfox won't change, even when I've tried other sites and the mozilla homepage. So I realy need some help! This is the site that won't go away: http://start.qone8.com/?type=sc&ts=1381401547&from=vtt&uid=WDCXWD3200BEVT-22ZCT0_WD-WX50A99X5493X5493 I also disabeld every type of connection from 3th party's, so I don't know what's left to do.

Modified by justintaylor

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.9 r900
  • npsitesafety
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • 4.1.10329.0
  • NPWLPG
  • Unity Player 3.4.2f3
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12501 solutions 115329 answers

If you do not keep changes after a restart or otherwise have problems with preferences, see:


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

If you do not keep changes after a restart or otherwise have problems with preferences, see: *http://kb.mozillazine.org/Preferences_not_saved ---- Do a malware check with some malware scanning programs on the Windows computer.<br> Please scan with all programs because each program detects different malware.<br> All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Question owner

It didn't help, it's not spyware because it's a site for promotional use but the rest of things you said I tried.

I just found out it's also on my Internet Explorer so it must be something on my system.

It didn't help, it's not spyware because it's a site for promotional use but the rest of things you said I tried. I just found out it's also on my Internet Explorer so it must be something on my system.