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Comcast email Address Book will not open in FF; get message "Page Not Found" but works in IE

Posted

Disregard...now it works!!????

Disregard...now it works!!????

Chosen solution

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • thinkorswim loader
  • thinkDesktop configuration loader
  • Google Update
  • GEPlugin
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPWLPG
  • iTunes Detector Plug-in
  • Office Live Update v1.5
  • Zeon PDF Plugin For Mozilla
  • MasteryNet Course Player for Mozilla (NPAPI) v2.506
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

iamjayakumars 489 solutions 5951 answers

Chosen Solution

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

Reload the webpage while bypassing the cache using '''one''' of the following steps: *Hold down the ''Shift'' key and click the ''Reload'' button with a left click. OR *Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux) *Press ''Command'' + ''Shift'' + ''R'' (Mac) Let us know if this solves the issues you are having.

Question owner

I cleared the cache before your reply. After rebooting, the Address Book worked. So, as you suggested, the problem seems related to the cache. Thanks much.

I cleared the cache before your reply. After rebooting, the Address Book worked. So, as you suggested, the problem seems related to the cache. Thanks much.