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How do I prevent www.searchgol.com appearing with a new tab In Mozilla? I have deleted the program from my PC and re-set the home page, but it still appears.

Posted

I use BitDefender Antivirus & Malware.

Chosen solution

Follow the removal instructions in this help article:

http://deletemalware.blogspot.com/2013/10/search-gol-removal-guide.html

Also, scan your computer with Malwarebytes and AdwCleaner.

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • iTunes Detector Plug-in
  • Shockwave Flash 11.8 r800
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.04
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • ABR_AUSkey Plugin Mozilla Component

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/en-GB/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6450
  • adapterDescription2:
  • adapterDeviceID: 0x6779
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 12-19-2012
  • driverDate2:
  • driverVersion: 9.12.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6450 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: http://www.searchgol.com/?babsrc=NT_ss&mntrId=8A10F46D043CD45D&affID=125035&tsp=5030
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.autostart: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: www.google.com.au
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 24.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1381287659
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1380018992

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10781 solutions 97024 answers

Your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

See:


You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can search the about:config page for references to searchgol to be sure that none are left. Use Reset in the right-click context menu to reset involved prefs.

Question owner

Hi cor-el

Thanks very much for your help. To completely remove searchgol from the config, I also had to reset the lines that included searchgol to default.

Thanks again

pgnorman

Neilfox 3 solutions 42 answers

Chosen Solution

Follow the removal instructions in this help article:

http://deletemalware.blogspot.com/2013/10/search-gol-removal-guide.html

Also, scan your computer with Malwarebytes and AdwCleaner.

Question owner

Thanks Neilfox

I found I had to use both Malwarebytes & AdwCleaner to also remove Lyricsfan adverstisements that also popped up. I downloaded AdwCleaner from a cNet web site, which was going to provided additional services I did not require. It is certainly a good lesson to carefully read what you agree to before hitting the 'Next" button.

I have finally regained control back of my computer.

Thanks again for your advice.

Cheers

pgnorman