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Firefox doesn't update like it should, so I am stuck with an old version.

  • 4 replies
  • 4 have this problem
  • 8012 views
  • Last reply by ideato

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The automatic updates worked fine until April 2013. I would like to updated to Firefox 24. When I click on About Firefox it says "Firefox 20.0 ... Firefox is up to date" -- but it's not, I want the latest version. How do I get it? Thanks.

Chosen solution

Hello squid88, if you have problem with update firefox the better way is to download and install the new version, as correct said mixalis88 in his reply.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

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All Replies (4)

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No, didn't help. My advanced tab already is checked the same way as recommended on that page. Should I just unistall the entire program and then reinstall latest version?

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Download and install the latest version from here https://www.mozilla.org

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Chosen Solution

Hello squid88, if you have problem with update firefox the better way is to download and install the new version, as correct said mixalis88 in his reply.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you