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Having trouble updating firefox on my mac

Posted

I have firefox on my mac and it hasn't been upgraded or used in several years. I followed directions, but have not been successful at upgrading. It asked me to restart, which I did, but then nothing happened. I don't know what is going on.

I have firefox on my mac and it hasn't been upgraded or used in several years. I followed directions, but have not been successful at upgrading. It asked me to restart, which I did, but then nothing happened. I don't know what is going on.

Additional System Details

Installed Plug-ins

  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Gecko default plugin
  • Picasa plugin.
  • iPhoto6
  • Shockwave Flash 10.3 r183
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

Wesley Branton
  • Top 10 Contributor
640 solutions 5230 answers

If you can't update, via the Firefox about page, try downloading manually downloading the newest version of Firefox from here.

If you can't update, via the Firefox about page, try downloading manually downloading the newest version of Firefox from [http://www.mozilla.org/en-US/firefox/fx/#desktop here].