Recent answers to Untrusted connection with a certificate signed by an Enterprise CAhttps://support.mozilla.org/en-US/questions/9728452013-09-30T04:08:37-07:00Make sure that you install all required intermediate certificates on the server to make it possible 2013-09-30T04:08:37-07:00cor-elhttps://support.mozilla.org/en-US/questions/972845#answer-484835<p>Make sure that you install all required intermediate certificates on the server to make it possible for Firefox to build the certificate chain that ends with a root certificate to prevent this untrusted error message.
</p><p>The issuer of this certificate is icelabCA, no further details and I don't know where this certificate comes from and what would needs to be installed.
</p>Does this site work with a www. prefix?
https://www.ice71.icelab.computer-talk.com
The standaloane s2013-09-30T03:13:33-07:00shashankraihttps://support.mozilla.org/en-US/questions/972845#answer-484806<p>Does this site work with a www. prefix?
</p><p><a href="https://www.ice71.icelab.computer-talk.com" rel="nofollow">https://www.ice71.icelab.computer-talk.com</a>
</p><p>The standaloane server seems to be missing the intermediate certificate (RapidSSL CA) that is required to build a certificate chain that ends with a built-in root certificate.
</p><p>You can download and install the first certificate from this site:
</p><p><a href="https://knowledge.rapidssl.com/library/VERISIGN/ALL_OTHER/RapidSSL%20Intermediate/RapidSSL_CA_bundle.pem" rel="nofollow">https://knowledge.rapidssl.com/library/VERISIGN/ALL_OTHER/RapidSSL%20Intermediate/RapidSSL_CA_bundle.pem</a>
</p><p>You can Copy and Paste the certificate text of the intermediate certificate to a .cer text file and import the certificate in the Certificate Manager or via Firefox &gt; New Tab &gt; Open File.
DO NOT set any trust bits, those are only required for root certificates and should never be set for intermediate certificates.
</p><p>If that doesn't work then do the following&nbsp;:
</p><p>The file cert8.db in your profile folder may have become corrupted. Delete this file while Firefox is closed.
</p><p>Open your profile folder:
</p>
<ul><li> At the top of the Firefox window, click on the Firefox button, go over to the Help menu and select Troubleshooting Information. The Troubleshooting Information tab will open.
</li><li> Under the Application Basics section, click on Show Folder. A window with your profile files will open.
</li></ul>
<p>Note: If you are unable to open or use Fire​fox, follow the instructions in Finding your profile without opening Firefox.
</p>
<ul><li> At the top of the Firefox window, click on the Firefox button and then select Exit
</li><li> Click on the file named cert8.db.
</li><li> Press Delete.
</li><li> Restart Firefox.
</li></ul>
<p>cert8.db will be recreated when you restart Firefox. This is normal.
</p><p>Report back if it Works&nbsp;! Thanks!
</p>