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my new tab page and home page keep changing to a different site even after resetting to default

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  • 7 have this problem
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  • Last reply by cor-el

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my new tab page home page keep changing to a site, i changed it back to default and disabled all my add ons but it keeps changing back. http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=87fae384-8771-4d51-9257-9b561ff07ca3&searchtype=hp&installDate=16/09/2013

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Check for malware, remove a possible user.js file, and use the searchreset tool, its essential that you peform ALL of these instructions below.

1. Malware

CHECK WITH ALL PROGRAMS

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

2. User.js

See the How to fix preferences that won't save on deleting the user.js file.

3. Use the search reset tool addon (uninstalls after doing its miracle work)

https://addons.mozilla.org/en-US/firefox/addon/searchreset/

Modified by kobe

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