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Unable to type in any form in Firefox window.

Posted

First of all, I would like to apologize for the wall of text, I am providing as much information as I can as the the support field instructs.

    I am unable to type in any type of form in the Firefox browser window.  This includes password fields, search forms, username fields, the address bar, the search bar next to the address bar, or other input fields.  
    The only way I am able to insert anything(at the moment I am using Google Chrome to post this, but I prefer Firefox) is to type it else where, highlight what I wish to input, then copy it, and in the field I want to input it, right click then click paste.  
    I've searched this before, and all the advice that other's have given haven't worked, (i.e resetting Firefox, uninstalling then re-installing Firefox, running in safe mode etc.)  The only fix I have currently found is completely restarting my computer.  
    This seems to happen when once every month or so, and usually playing a video-game(normally happens while I am playing Minecraft).  When it happened this time, I attempted to scroll down the window, and while doing so my cursor would highlight paragraphs while scrolling(usually from the top of the page to where my cursor was.  
    Further, and this leads me to think it MIGHT be a Windows 7 issue(my current OS) any icon I clicked on task bar would ask for permission to run even when it was already opened.  Opening the onscreen keyboard was able to stop this, though I was still unable to input any data into any form.
    Below(at least upon question submission) I will include my troubleshooting information

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.76 Safari/537.36

More Information

Application Basics
Name
Firefox
Version
23.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
DivX Plus Web Player HTML5 <video>
2.1.2.145
true
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Flash Game Maximizer
1.3.6
true
{258735dc-6743-4805-95fc-f95941fffdad}
Skype Click to Call
6.9.0.12585
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20130814063812
browser.startup.homepage_override.mstone
23.0.1
browser.tabs.onTop
false
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
23.0.1
font.internaluseonly.changed
false
gfx.direct3d.checkDX10
false
gfx.direct3d.last_used_feature_level_idx
1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1380048065
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
plugin.state.npitunes
0
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
storage.vacuum.last.index
1
storage.vacuum.last.places.sqlite
1379620997
Graphics
Adapter Description
NVIDIA GeForce 9600 GSO 512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM
1024
ClearType Parameters
Gamma: 2500 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
Device ID
0x0625
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16571)
Driver Date
6-21-2013
Driver Version
9.18.13.2049
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x10de
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 9600 GSO 512)
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.10
4.10
NSS
3.15 Basic ECC
3.15 Basic ECC
NSSSMIME
3.15 Basic ECC
3.15 Basic ECC
NSSSSL
3.15 Basic ECC
3.15 Basic ECC
NSSUTIL
3.15
3.15

Question owner

As a side note, by the time this post is replied to, I will have reset my computer once again, so any information that anyone gives will have to wait to be tested the next time this problem happens, unless others are having nearly the exact same problem as I am.

Waka_Flocka_Flame
  • Top 25 Contributor
529 solutions 5045 answers

Have you tried in a new profile.

If the new profile works, you can transfer data from the old profile such as bookmarks.

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

Helpful Reply

Some have reported that pressing F9+Windows one or more times has worked to fix issues with the keyboard not working.

Helpful Reply

Hello all and thank you for replying. Unfortunately I had reset my computer before either of you replied, therefore I am unable to try your solutions. On the other hand, the past few times I have had this problem, I searched for it and among the solutions I listed, both Waka_Flocka_Flame's and cor-el's suggestions did not help; as I said the only thing that DID work is a complete computer restart. I am beginning to think this problem is Windows related, but I don't know for sure. It has happened around once a month since about the beginning of the year.