Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i updated add ons but it still says to update

more options

it says to update stock wave ans flash payer in adobe and Javas and i did but it still says to update them

All Replies (6)

more options

Your "Shockwave Flash" plugin shows version 11.7. If you installed version 11.8, Firefox might not detect this until you exit and restart the browser. To confirm that 11.8 installed, you can check the following folder for 64-bit Windows:


The file is: NPSWF32_11_8_800_168.dll

more options

Hi there,

I have been asked to update Java Development Toolkit 7.0.510.13 and Java (TM) Platform SE 7 U51 which I have and have restarted my browser but it is still saying to me to update. I have been trying this for ages and am starting to get a bit frustrated. I would appreciate some help and/or advice.


more options

You can find the latest 32 bit Java 8 version on the Oracle website.

See Java Platform > Java SE 8 (JRE 8 Download; 32 bit for Windows)

more options

Thankyou for replying to my question. I have been onto the website and accepted their agreement, but I am now confused. Exactly which Windows product do I install; it gives me the options of Windows 86 or Windows 64. I do not want to install the wrong one so could you please let me know and also will this get rid of this 'update now' that still appears after I restart?


more options

Hi MozzieCozzie, even though Java 8 is now available, Oracle is still recommending Java 7 U51 for Windows users. If you don't mind checking your Java updatedness with Oracle instead of the plugin check site, you could stick with the 7 series for now.

If you are getting more aggressive update notices, are they from a Mozilla site or a different site??

more options

Hi jscher 2000, I have checked my programs and apparently the Java version I have is version 7 update 51. The 'update now' notices I am getting are from the Mozilla site. As for the rest of your advice, I am still not sure what to do. I am sorry to sound like a nerd but I am not that computer savvy when it comes to all of this......:(