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I'm having trouble with doulbed spacing when I type my emails. I use pair for my webmail and they suggested I contact you about a HTML issue.

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  • Last reply by kobe

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When I'm typing emails, it double spaces and I can't figure out how to change it. I contacted pair.com since I use their webmail and they said it's a HTML compatibility issue on Mozilla's end. The Pair rep I was talking to was using firefox and he didn't have any problems. I was using the round cube edition of their webmail.

When I'm typing emails, it double spaces and I can't figure out how to change it. I contacted pair.com since I use their webmail and they said it's a HTML compatibility issue on Mozilla's end. The Pair rep I was talking to was using firefox and he didn't have any problems. I was using the round cube edition of their webmail.

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.