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Random Freezes

Posted

My Open consistently crashes, for example, each time I try to access ZTE's Open eBay auction page. Is this normal? I notice a lot of crashing, should I push for warranty replacement?

My Open consistently crashes, for example, each time I try to access ZTE's Open eBay auction page. Is this normal? I notice a lot of crashing, should I push for warranty replacement?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0

More Information

Andrew
  • Moderator
275 solutions 3564 answers

Hi!

Could you explain what crashes? The browser? The phone? Could you also provide the link to the page that causes the crash?

Thanks!

Hi! Could you explain what crashes? The browser? The phone? Could you also provide the link to the page that causes the crash? Thanks!

Question owner

The browser crashes;

http://www.ebay.co.uk/itm/ZTE-Open-powered-by-Firefox-OS-3G-unlocked-smartphone-orange-eBay-exclusive-/171123860758?pt=UK_Mobile_Phones&hash=item27d7c6e516

At least when in eBay app. Just search for ZTE Open & click second entry. (This posted from my desktop tower.)

The browser crashes; http://www.ebay.co.uk/itm/ZTE-Open-powered-by-Firefox-OS-3G-unlocked-smartphone-orange-eBay-exclusive-/171123860758?pt=UK_Mobile_Phones&hash=item27d7c6e516 At least when in eBay app. Just search for ZTE Open & click second entry. (This posted from my desktop tower.)
mluna
  • Administrator
70 solutions 486 answers

Helpful Reply

Hi fleamour,

Sorry you are having this problem. Thanks for the link, I was able to reproduce this crash on my US ZTE Open, so I filed against the browser for it https://bugzilla.mozilla.org/show_bug.cgi?id=917034

We really appreciate your help to improve our v1.0 product!

-Michelle

Hi fleamour, Sorry you are having this problem. Thanks for the link, I was able to reproduce this crash on my US ZTE Open, so I filed against the browser for it https://bugzilla.mozilla.org/show_bug.cgi?id=917034 We really appreciate your help to improve our v1.0 product! -Michelle

Helpful Reply

TBH the phone freezes up constantly in app. Have to power cycle at least 3 times a day.

ZTE eBay Open FxOS: 1.0.1.0 OPEN_EU_DEV_FFOS_V1.0.0B02 Firmware: V1.01.00.01.019.144 Hardware revision: P752D04B02 Platform version: 18

TBH the phone freezes up constantly in app. Have to power cycle at '''''least''''' 3 times a day. ZTE eBay Open FxOS: 1.0.1.0 OPEN_EU_DEV_FFOS_V1.0.0B02 Firmware: V1.01.00.01.019.144 Hardware revision: P752D04B02 Platform version: 18

Modified by fleamour