This thread was archived. Please ask a new question if you need help.
How do I keep the drop down menu in the navigation bar open without continuously holding the mouse button down?
When I use the mouse to hover over the naviation bar, I can see it, but once I select a drop down like bookmarks, I have to continuously hold the mouse button down until I move it to the bookmark I want, then I release the mouse button to select the bookmark. I used to be able to just click once to open the bookmark drop down, then click once to choose the bookmark I wanted to open. How do I get this function back?
All Replies (7)
Hello nlmc, Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- click the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
I tried the Safe Mode first, and that didn't resolve the problem. So, I did the sledge hammer and reset Firefox to default settings, and still did not resolve the problem.
Do you mean the drop-down list of the Bookmarks Menu button or is this about the drop-down list of the location bar?
It's the drop-down list of the Bookmarks Menu button. Thanks for checking.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Try a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 23.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
- Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
- (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
I did a complete uninstall and reinstall....did not work.
This happens to me intermittently across both my Macs