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How can I print to a file? Msg: "Could not open the file, access denied"

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How can I print to a file? Printing itself works fine, but I get this error message when I select the "print to file" box.

How can I print to a file? Printing itself works fine, but I get this error message when I select the "print to file" box.

Chosen solution

jscher2000: Thanks for advice. I ran Malwarebyte full scan and SUPERAntiSpyware Quick scan. Combined scans found 15 potential problems. Don't know if any of the potential problems caused my pdfforge.com issue, but nice to know my system is (relatively) clean - for now.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
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  • ChemDraw Pro Plugin 12.0
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  • Citrix ICA Client Plugin (Win32)

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

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Graphics

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Modified Preferences

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Misc

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  • Accessibility: No
kobe 441 solutions 5048 answers

Have you reset the download location? You can do this by going to Firefox Button => Options => Downloads => Select the download folder under your profile

Have you reset the download location? You can do this by going to Firefox Button => Options => Downloads => Select the download folder under your profile
jscher2000
  • Top 10 Contributor
8580 solutions 70167 answers

By the way, if you want to print to a format that's easily viewable by humans rather than machines, consider printing to PDF. If you do not have software such as Adobe Acrobat or NitroPDF, you can use a free PDF printer driver, or an add-on to create the PDF.

Printer drivers:

Firefox Add-on:

By the way, if you want to print to a format that's easily viewable by humans rather than machines, consider printing to PDF. If you do not have software such as Adobe Acrobat or NitroPDF, you can use a free PDF printer driver, or an add-on to create the PDF. Printer drivers: * PrimoPDF - http://www.primopdf.com/ * PDFCreator - http://www.pdfforge.org/ * PDF24 Creator - http://en.pdf24.org/creator.html (I haven't tried this one) Firefox Add-on: * [https://addons.mozilla.org/en-US/firefox/addon/print-pages-to-pdf/ Print pages to Pdf] (good fidelity to on-screen appearance)
jscher2000
  • Top 10 Contributor
8580 solutions 70167 answers

I don't know what the location is, but I can enter a full path in that box —

C:\prn\filename

— to get around the error. (I looked into it because another user asked Where do I change the default directory for print to file? - unresolved)

I don't know what the location is, but I can enter a full path in that box — C:\prn\''filename'' — to get around the error. (I looked into it because another user asked [https://support.mozilla.org/en-US/questions/981987 Where do I change the default directory for print to file?] - unresolved)
gag5212 1 solutions 5 answers

I loaded the add-on Print pages to Pdf. Selecting the Print to File box does not offer file type .pdf as an option.

Clicked link to www.primopdf.com. The page is out of order. Closed window.

Clicked link to www.pdfforge.org. Downloaded program file identified only as "Setup". Ran setup. Wanted me to buy 3 different services. I declined all. Got message "Thanks for installing..." and a pop-up window from Norton protection telling me, "Norton blocked an attack by Web Attack: Fake Application Download" Did not register. Closed registration window. Search of This PC > All subfolders for file named PDFCreator finds nothing.

I loaded the add-on Print pages to Pdf. Selecting the Print to File box does not offer file type .pdf as an option. Clicked link to www.primopdf.com. The page is out of order. Closed window. Clicked link to www.pdfforge.org. Downloaded program file identified only as "Setup". Ran setup. Wanted me to buy 3 different services. I declined all. Got message "Thanks for installing..." and a pop-up window from Norton protection telling me, "Norton blocked an attack by Web Attack: Fake Application Download" Did not register. Closed registration window. Search of This PC > All subfolders for file named PDFCreator finds nothing.
jscher2000
  • Top 10 Contributor
8580 solutions 70167 answers

Hi gag5212, the "Print pages to PDF" extension does not use the normal print dialog. Instead, right-click the page and look for its menu there, or you can add its button to one of your toolbars.

I'm surprised by your results with the other sites.

The http://www.primopdf.com/ page layout is completely whacky. The product was acquired by the NitroPDF people, but what is going on here? Probably best to ignore that one for now.

On http://www.pdfforge.org/ you should get something like the attached on the download page. I'm alarmed to hear you got something strange. Do you have any extensions that you don't recognize? You might be infected with something that redirects your downloads in some way. Although Norton is generally a solid product, you should consider some supplemental scans. This article lists tools that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware

Hi gag5212, the "Print pages to PDF" extension does not use the normal print dialog. Instead, right-click the page and look for its menu there, or you can add its button to one of your toolbars. I'm surprised by your results with the other sites. The http://www.primopdf.com/ page layout is completely whacky. The product was acquired by the NitroPDF people, but what is going on here? Probably best to ignore that one for now. On http://www.pdfforge.org/ you should get something like the attached on the download page. I'm alarmed to hear you got something strange. Do you have any extensions that you don't recognize? You might be infected with something that redirects your downloads in some way. Although Norton is generally a solid product, you should consider some supplemental scans. This article lists tools that other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]]
gag5212 1 solutions 5 answers

The download window I got for pdfforge looked nothing like the one you included with your reply. I am running Windows 8.1 on a one-week-old-PC after using a Mac for the last 12 years. Surprised that option to create a .pdf file is not included with the Windows version of Firefox.

The download window I got for pdfforge looked nothing like the one you included with your reply. I am running Windows 8.1 on a one-week-old-PC after using a Mac for the last 12 years. Surprised that option to create a .pdf file is not included with the Windows version of Firefox.
gag5212 1 solutions 5 answers

Chosen Solution

jscher2000: Thanks for advice. I ran Malwarebyte full scan and SUPERAntiSpyware Quick scan. Combined scans found 15 potential problems. Don't know if any of the potential problems caused my pdfforge.com issue, but nice to know my system is (relatively) clean - for now.

jscher2000: Thanks for advice. I ran Malwarebyte full scan and SUPERAntiSpyware Quick scan. Combined scans found 15 potential problems. Don't know if any of the potential problems caused my pdfforge.com issue, but nice to know my system is (relatively) clean - for now.