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Whats with all the pop-ups and ads and new windows and tabs? I have popups blocked but I still keep getting new windows popping up and new tab

Posted

The popups wont stop. No matter what I do I get ads on the top or sides, and when I am clicking on something in my school website I keep getting new windows and new tabs with crap.


title edited by a moderator

The popups wont stop. No matter what I do I get ads on the top or sides, and when I am clicking on something in my school website I keep getting new windows and new tabs with crap. ''title edited by a moderator''

Modified by the-edmeister

Additional System Details

Installed Plug-ins

  • Pokki Download Helper
  • npsitesafety
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.8 r800
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • AVG SafeGuard toolbar 15.5.0.2 (avg@toolbar)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • TubeSaver 1.130 ({62e2b6c1-41d0-4966-a91a-4b3f6d19b3be})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16581
  • driverDate: 9-26-2012
  • driverDate2:
  • driverVersion: 9.17.10.2867
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: about:newtab
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: http://www.bing.com/search?FORM=U027DF&PC=U027&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1377730968
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.csp.enable: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1377367789

Misc

  • User JS: Yes
  • Accessibility: Yes
AliceWyman
  • Moderator
194 solutions 2236 answers

Did you see this article?

Pop-up blocker settings, exceptions and troubleshooting

Look under the Pop-ups not being blocked section.

Did you see this article? [[Pop-up blocker settings, exceptions and troubleshooting]] Look under the ''Pop-ups not being blocked'' section.
AliceWyman
  • Moderator
194 solutions 2236 answers

P.S. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

P.S. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.

Modified by AliceWyman

jscher2000
  • Top 10 Contributor
3384 solutions 30735 answers

Also, disable the TubeSaver extension here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

You may need to exit and restart Firefox before that change takes effect.

Also, disable the TubeSaver extension here: orange Firefox button (or Tools menu) > Add-ons > Extensions category You may need to exit and restart Firefox before that change takes effect.
TrudyVilmaTech 0 solutions 1 answers

You should also remove HKCU\Software\Mozilla\Firefox\Extensions [Tubesaver@istqt.co] and other registry entries so that TubeSaver extension can be removed rather than disabled.

You should also remove HKCU\Software\Mozilla\Firefox\Extensions [Tubesaver@istqt.co] and other [http://blog.qisupport.com/remove-ads-tubesaver-stop-tubesaver-ads-popping-2/ registry entries ]so that TubeSaver extension can be removed rather than disabled.

Modified by TrudyVilmaTech