X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

unable to download from google drive (firefox 23.0 on ubuntu 12.04)

Posted

I navigate to my google drive and attempt to download a file.

I receive this message:

"The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Downloads work if I use the Chrome browser instead.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Java plug-in for NPAPI-based browsers.
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • The Totem 3.0.1 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233
  • Gecko Media Player 1.0.4Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10784 solutions 97065 answers

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Edit > Preferences > Privacy > Cookies: "Show Cookies"

Modified by cor-el

Question owner

That doesn't help.

I cleared the cache and removed the cookies for accounts.google.com.

I retried the download and got exactly the same error.