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Flash Forcing Firefox Freezes

Posted

I've already posted in another thread about this but a mod told me to open a new one so here goes. As I said in that thread absolutely nothing is working with regards to flash at the moment. A reset doesn't fix this problem. I can't disable hardware acceleration in flash because I can't even get the plugin to work in order to have that option display. I've checked if my addons had anything to do with it -- nope.

I'm using FF24 with Flash version 11.8.800.94. Flash works fine in both IE & in Chrome. Where I go from here I'm not sure...

EDIT: I was finally able to disable hardware acceleration in flash but it didn't help.
Modified January 25, 2014 7:54:17 PM BST by DropoutBear

CROSS-LINK prior question /questions/955785?page=2#answer-472832 ~J99

I've already posted in another thread about this but a mod told me to open a new one so here goes. As I said in that thread absolutely nothing is working with regards to flash at the moment. A reset doesn't fix this problem. I can't disable hardware acceleration in flash because I can't even get the plugin to work in order to have that option display. I've checked if my addons had anything to do with it -- nope. I'm using FF24 with Flash version 11.8.800.94. Flash works fine in both IE & in Chrome. Where I go from here I'm not sure... EDIT: I was finally able to disable hardware acceleration in flash but it didn't help. <br /> <sup>Modified January 25, 2014 7:54:17 PM BST by DropoutBear </sup> <sub>CROSS-LINK prior question [/questions/955785?page=2#answer-472832] ~J99 <sub>

Modified by John99

Additional System Details

Installed Plug-ins

  • LastPass Plugin
  • Shockwave Flash 11.8 r800
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • iTunes Detector Plug-in

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Awesome screenshot: Capture and Annotate 2.4.0.1 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Element Hiding Helper for Adblock Plus 1.2.3 (elemhidehelper@adblockplus.org)
  • feedly 16.0.528 (feedly@devhd)
  • Greasemonkey 1.12 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Imgur Uploader 1.0.6 (giorgio@gilestro.tk)
  • LastPass 2.5.0 (support@lastpass.com)
  • Menu Editor 1.2.7 ({EDA7B1D7-F793-4e03-B074-E6F303317FB0})
  • New Tab Tools 15 (newtabtools@darktrojan.net)
  • Omnibar 0.7.19.20130418 (omnibar@ajitk.com)
  • Pocket 3.0.4 (isreaditlater@ideashower.com)
  • Private Tab 0.1.3 (privateTab@infocatcher)
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • Status-4-Evar 2013.02.16.23 (status4evar@caligonstudios.com)
  • Stylish 1.3.3 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Text Link 4.1.2013040601 ({54BB9F3F-07E5-486c-9B39-C7398B99391C})
  • Transparent standalone images initial.rev24.1 (jid0-ezUl0hF1SPM9hLO5BMBkNoblB8s@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • YouTube ALL HTML5 1.0.4 (jid1-qj0w91o64N7Eeg@jetpack)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 6-3-2009
  • driverDate2:
  • driverVersion: 8.15.10.1808
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'8.1500.1000.1855']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'8.1500.1000.1855']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130822154523
  • browser.startup.homepage_override.mstone: 24.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 24.0
  • gfx.direct2d.disabled: True
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 79492
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8767 solutions 71704 answers

If you haven't already, go ahead and disable the Flash Player plugin's protected mode. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

I had to do that after a Windows update, as described here: Flash hangs Firefox (eventually get script continue/stop dialog).

If you haven't already, go ahead and disable the Flash Player plugin's protected mode. See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] I had to do that after a Windows update, as described here: [https://support.mozilla.org/en-US/questions/962798 Flash hangs Firefox (eventually get script continue/stop dialog)].

Question owner

Another failed attempt on this end *sighs

Another failed attempt on this end *sighs
jscher2000
  • Top 10 Contributor
8767 solutions 71704 answers

Helpful Reply

Hi DropoutBear, what do you mean by another failed attempt? Were you able to create or edit the mms.cfg file in this folder:

C:\Windows\SysWOW64\Macromed\Flash
Hi DropoutBear, what do you mean by another failed attempt? Were you able to create or edit the mms.cfg file in this folder: C:\Windows\SysWOW64\Macromed\Flash
cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158557 answers

Did you try to disable protected mode in the Flash plugin as well?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Did you try to disable protected mode in the Flash plugin as well? *http://kb.mozillazine.org/Flash#Troubleshooting Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Question owner

@jscher2000 I meant another failed attempt to fix. Thanks for the suggestion it just didn't work.

@cor-el Tried that too & it didn't work.

So what I did was go back & do a fresh install of Windows 7 Ultimate for the 4th time (yeah, it's bothering me that much) but this time I decided to leave the drivers alone because I was having unrelated audio issues as well. So far so good even after the updates. Hopefully it stays this way & I can finally browse easily.

Thanks for the help...

@jscher2000 I meant another failed attempt to fix. Thanks for the suggestion it just didn't work. @cor-el Tried that too & it didn't work. So what I did was go back & do a fresh install of Windows 7 Ultimate for the 4th time (yeah, it's bothering me that much) but this time I decided to leave the drivers alone because I was having unrelated audio issues as well. So far so good even after the updates. Hopefully it stays this way & I can finally browse easily. Thanks for the help...
SpeedyDanny 0 solutions 1 answers

mozila not work well on win7 or win8 anymore..only windows xp works perfectly.best option to fix this use flash player 10.for me works with no problem.

mozila not work well on win7 or win8 anymore..only windows xp works perfectly.best option to fix this use flash player 10.for me works with no problem.

Modified by SpeedyDanny