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remove an add on

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Dashlane add on does not have a remove button only enable i have reset firefox and its still here and i want it gone

Dashlane add on does not have a remove button only enable i have reset firefox and its still here and i want it gone

Additional System Details

Installed Plug-ins

  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • Dashlane plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.8 r800
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Catalina Savings Printer Plugin
  • Coupons Inc., Coupon Printing Plugin
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.7
  • Amazon MP3 Downloader Plugin 1.0.17
  • LogMeIn remote control components

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

TheOldFox 86 solutions 620 answers

Dashlane removal instructions for several browsers and OSes - http://support.dashlane.com/customer/portal/articles/493740-how-do-i-uninstall-dashlane-

Dashlane removal instructions for several browsers and OSes - http://support.dashlane.com/customer/portal/articles/493740-how-do-i-uninstall-dashlane-
iamjayakumars 493 solutions 5983 answers
Check this *https://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on#w_uninstalling-manually
cor-el
  • Top 10 Contributor
  • Moderator
17688 solutions 160008 answers

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager.

Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via the Control Panel.
In Firefox you an only disable such an extension.

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions. * https://developer.mozilla.org/en/Adding_Extensions_using_the_Windows_Registry Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via the Control Panel.<br /> In Firefox you an only disable such an extension.

Question owner

I have a mac and i have uninstalled dashlane but this is still on my add ons - do i need to reinstall and uninstall again?

I have a mac and i have uninstalled dashlane but this is still on my add ons - do i need to reinstall and uninstall again?
kobe 441 solutions 5048 answers

Have you rebooted the system and or FIrefox since the uninstall.

Have you rebooted the system and or FIrefox since the uninstall.

Question owner

yes i have i am thinking i did the removal of dashlane on the mac and it just didnt remove the add on in ff and now its just stuck there

yes i have i am thinking i did the removal of dashlane on the mac and it just didnt remove the add on in ff and now its just stuck there
kobe 441 solutions 5048 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information (bookmarks/history/passwords). Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state '''while saving your essential information (bookmarks/history/passwords).''' Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.

Question owner

I did this and it took away all of my addons and left the dashlane

I did this and it took away all of my addons and left the dashlane
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23536 answers

when you go to firefox > help > troubleshooting information, there should be a ID displayed next to the extension. search for that id on your filesystem (include all hidden folders), the extension will be named <ID>.xpi - if you delete that file it will also be gone from firefox...

when you go to firefox > help > troubleshooting information, there should be a ID displayed next to the extension. search for that id on your filesystem (include all hidden folders), the extension will be named <ID>.xpi - if you delete that file it will also be gone from firefox...
TheOldFox 86 solutions 620 answers

Dashlane plugin is included in the list of Plugins submitted with your original question (to see the list submitted, to the right of your original question, click "Question Details" then click "More system details" at the bottom of that expanded list).

Removing as indicated in the link to removal instructions that I sent in my first reply, should remove everything associated with Dashlane. As a precaution, such removals should always be done with Firefox closed.

In a blank tab, type about:plugins in the Location/URL bar and look at the "Path" information for Dashlane. Then follow the instructions in the article section below to manually remove it.

Does that solve the problem?

'''''Dashlane plugin ''''' is included in the list of '''<u>Plugins</u>''' submitted with your original question (to see the list submitted, to the right of your original question, click "Question Details" then click "More system details" at the bottom of that expanded list). Removing as indicated in the link to removal instructions that I sent in my first reply, should remove everything associated with Dashlane. As a precaution, such removals should always be done with Firefox closed. In a blank tab, type '''''about:plugins''''' in the Location/URL bar and look at the "Path" information for Dashlane. Then follow the instructions in the article section below to manually remove it. *https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_manually-uninstalling-a-plugin Does that solve the problem?

Modified by TheOldFox

iamjayakumars 493 solutions 5983 answers
Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues Profile Backup and Restore *http://kb.mozillazine.org/Profile_backup *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
cromination 0 solutions 1 answers

Helpful Reply

So I did some digging, and found the way to remove it on the Mac. The issue is that it installs the plugin in the Mozilla directory, not the Firefox one.

So navigate to Library/Application Support/Mozilla/Extensions

Within there you will find the Dashlane folder. The folder name is a series of numbers and letters, like below. Just purge that folder and restart Firefox.

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx@dashlane.com

This removed it from Firefox for me.

So I did some digging, and found the way to remove it on the Mac. The issue is that it installs the plugin in the Mozilla directory, not the Firefox one. So navigate to Library/Application Support/Mozilla/Extensions Within there you will find the Dashlane folder. The folder name is a series of numbers and letters, like below. Just purge that folder and restart Firefox. xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx@dashlane.com This removed it from Firefox for me.