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when i go into full screen theres a light blue bar on the top

Posted

so when i play some games like dead frontier and ill play in the game full screen or the browser full screen. so i don't know why its there or how it got there and don't know how to get rid of it and it bugs me a lot. so how do i get rid of it?

so when i play some games like dead frontier and ill play in the game full screen or the browser full screen. so i don't know why its there or how it got there and don't know how to get rid of it and it bugs me a lot. so how do i get rid of it?

Modified by cor-el

Additional System Details

Installed Plug-ins

  • Roblox Launcher Plugin
  • Pando Web Plugin
  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • PlayNow Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Plugins Toggler 1.2.3 ({996bb709-9ff1-4b3e-a865-b5820fd84345})
  • Stylish 1.3.2 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Webroot 2.0.0 ({8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7660G
  • adapterDescription2:
  • adapterDeviceID: 0x9900
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16581
  • driverDate: 12-19-2012
  • driverDate2:
  • driverVersion: 9.12.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7660G)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://start.new.toshiba.com/?inc=4|http://www.youtube.com/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1377143802
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376338837

Misc

  • User JS: No
  • Accessibility: Yes
Robert Sayles 2 solutions 11 answers

Hi,

If you are playing a game, it could that your Flash needs to be updated. I have find a great support article, which you can read to fix your issue. Please click on the link below. Thanks

Flash Plugin - Keep it up to date and troubleshoot problems

Robert

Hi, If you are playing a game, it could that your Flash needs to be updated. I have find a great support article, which you can read to fix your issue. Please click on the link below. Thanks [[Flash Plugin - Keep it up to date and troubleshoot problems]] Robert
jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Is the problem with Firefox full screen (F11 function key switches in and out of Firefox full screen mode) or Flash player full screen?

Add-ons or custom style rules may alter how Firefox full screen view looks, but Flash player full screen mode should be controlled by the content.

If it looks like a display glitch, it might indicate that Firefox is not fully compatible with your graphics card drivers. Could you try disabling graphics hardware acceleration?

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

Hopefully after you restart Firefox, any glitches will be resolved.

Note that the Flash player plugin has its own hardware acceleration feature. If necessary, you can disable that using the steps in this article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Is the problem with Firefox full screen (F11 function key switches in and out of Firefox full screen mode) or Flash player full screen? Add-ons or custom style rules may alter how Firefox full screen view looks, but Flash player full screen mode should be controlled by the content. If it looks like a display glitch, it might indicate that Firefox is not fully compatible with your graphics card drivers. Could you try disabling graphics hardware acceleration? You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). orange Firefox button (or Tools menu) > Options > Advanced On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available" Hopefully after you restart Firefox, any glitches will be resolved. Note that the Flash player plugin has its own hardware acceleration feature. If necessary, you can disable that using the steps in this article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Question owner

well didnt work and i have no idea how to disable flash. i did look at it but i cant follow it becouse i dont think that its for the setup of windows 8. so do you got any thing else?

well didnt work and i have no idea how to disable flash. i did look at it but i cant follow it becouse i dont think that its for the setup of windows 8. so do you got any thing else?
jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Hi prolink, disabling Flash will prevent you from playing Flash games, so I don't think that is the solution.

Since there are multiple suggestions in this thread, could you be more specific about where things broke down?

Hi prolink, disabling Flash will prevent you from playing Flash games, so I don't think that is the solution. Since there are multiple suggestions in this thread, could you be more specific about where things broke down?
S1 3 solutions 54 answers

Try to update Firefox to 24.0 Beta. Might help solve this

Link: http://www.mozilla.org/en-US/firefox/channel/#beta

Try to update Firefox to 24.0 Beta. Might help solve this Link: http://www.mozilla.org/en-US/firefox/channel/#beta

Question owner

ok well that takes care of dead frontier. but my friend played on runescape.com and that blue bar is still there. so hears that I'm talking about look at the pic because that guy said it would be easier for you guy and I'm going to post this on the other post to got more answers. and i do have firefox 24.0 beta.

o almost forgot to mention that i downloaded firefox on a different pc and that blue bar wasnt there so something is wrong with the software or something.

ok well that takes care of dead frontier. but my friend played on runescape.com and that blue bar is still there. so hears that I'm talking about look at the pic because that guy said it would be easier for you guy and I'm going to post this on the other post to got more answers. and i do have firefox 24.0 beta. o almost forgot to mention that i downloaded firefox on a different pc and that blue bar wasnt there so something is wrong with the software or something.

Modified by prolink

Question owner

well should i uninstall and reinstall firefox?

well should i uninstall and reinstall firefox?
jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Hi prolink, it generally does not help to uninstall and reinstall Firefox unless a problem is caused by a corrupted program file. That is rare, but it does happen. If the problem is intermittent -- that is, full screen flash fills the screen on other sites -- then it's probably not worth the effort to uninstall/reinstall.

Hi prolink, it generally does not help to uninstall and reinstall Firefox unless a problem is caused by a corrupted program file. That is rare, but it does happen. If the problem is intermittent -- that is, full screen flash fills the screen on other sites -- then it's probably not worth the effort to uninstall/reinstall.
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

A reinstall might also trigger security software to reset some settings, so issues in that area might also get fixed by a reinstall.

A reinstall will never heart, so you can also give it a try. If you do a reinstall then make sure to delete the Firefox program folder as well to remove any remnant files that are left after uninstalling.


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

A reinstall might also trigger security software to reset some settings, so issues in that area might also get fixed by a reinstall. A reinstall will never heart, so you can also give it a try. If you do a reinstall then make sure to delete the Firefox program folder as well to remove any remnant files that are left after uninstalling. ---- Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Question owner

i reinstalled and it worked, but its there again. i don't know what to do. do you got any thing else i can try to do?

i reinstalled and it worked, but its there again. i don't know what to do. do you got any thing else i can try to do?

Modified by prolink

cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

Did you install any new extension or themes?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Did you install any new extension or themes? Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes