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I downloaded some addons and now I can not load my email

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  • 1 has this problem
  • 8 views
  • Last reply by user633449

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I added some addons today and now I can not load my personal email which is an aol.com account. Apperently one of the addons messed up my system

I added some addons today and now I can not load my personal email which is an aol.com account. Apperently one of the addons messed up my system

All Replies (3)

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Please update to Firefox 23 IMMEDIATELY Update Firefox to the latest release.

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I have read other people's posts who have said when they updated to the new version that it completely trashed their whole system. I can not afford to have that happen so I believe that I will just delete the Firefox system from my computer and go back to safari.

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Firefox updates don't "trash" your computer, those users (and it's very few considering that millions of users update a day) usually have other issues on their computer. Following our directions at Update Firefox to the latest release will ensure your Firefox updates safely.