X
Tap here to go to the mobile version of the site.

Support Forum

Home page keeps changing

Posted

Ive had yahoo as my home page for years and over the last two weeks every time I open Fire fox my home page is amazon. When I change it back to yahoo it just goes back to amazon. I ran virus protection and ad ware. I have reset Firefox many times I dont know what else do

Ive had yahoo as my home page for years and over the last two weeks every time I open Fire fox my home page is amazon. When I change it back to yahoo it just goes back to amazon. I ran virus protection and ad ware. I have reset Firefox many times I dont know what else do

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.8 r800
  • VLC media player Web Plugin 2.0.6
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

Waka_Flocka_Flame 441 solutions 5048 answers
delete a possible user.js file. * https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_user-js-file-overriding-preferences
cor-el
  • Top 10 Contributor
  • Moderator
12274 solutions 113674 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes