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how do i get rid of this annoying pop up in the center of my screen?

Posted

it says: highly recommended scan your pc problems and repair errors quickly and safely start scan now windows repair tool

it is incessantly flashing


 Application Basics
       Name
       Firefox
       Version
       13.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.0; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
       Profile Folder
         Show Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       BrowseFox
       1.0.0
       true
       firefox@browsefox.com
       Define Ext
       8
       true
       gystqfr@ylgga.com
       Norton Vulnerability Protection
       12.0.0.380 - 1
       true
       {BBDA0591-3099-440a-AA10-41764D9DB4DB}
       TopArcadeHits
       1.0
       true
       {0113D088-8ED1-468C-B225-585A9C53B5E3}
       XFINITY Constant Guard Protection Suite
       1.13.506.2
       true
       idvaultaddin@whitesky
       ArcadeWeb
       1.0.0
       false
       textlinks@arcadeweb.com
       Define Ext
       8
       false
       gystqfr@ylgga.com
       Iminent Minibar
       7.33.3.1
       false
       webbooster@iminent.com
       LessTabs
       1.7.2.0
       false
       lesstabs@lesstabs.com
       LyricsContainer
       1.128
       false
       Lyrics@LyricsContainer.co
       Motive Extension
       1.0
       false
       mcciwbch@motive.com
       Norton Toolbar
       2013.4.2.2
       false
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
       VisualBee V.4
       10.16.9.6
       false
       {77f5fe49-12e3-4cf5-abb4-d993a0164d9e}
       Wajam
       1.26
       false
       {5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       829440
       browser.places.smartBookmarksVersion
       3
       browser.startup.homepage
       http://search.conduit.com/?ctid=CT3287803&octid=CT3287803&SearchSource=61&CUI=UN35730151964617210&UM=2&UP=SP3C1015E1-5A7…
       browser.startup.homepage_override.buildID
       20120614114901
       browser.startup.homepage_override.mstone
       13.0.1
       dom.allow_XUL_XBL_for_file
       true
       extensions.lastAppVersion
       13.0.1
       font.name.serif.x-western
       Engravers MT
       gfx.blacklist.direct2d
       3
       gfx.blacklist.layers.direct3d10
       3
       gfx.blacklist.layers.direct3d10-1
       3
       gfx.blacklist.layers.direct3d9
       3
       gfx.blacklist.layers.opengl
       3
       gfx.blacklist.webgl.angle
       3
       gfx.blacklist.webgl.msaa
       3
       gfx.blacklist.webgl.opengl
       3
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       102041
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       security.OCSP.enabled
       0
 Graphics
       Adapter Description
       Intel(R) HD Graphics
       Vendor ID
       0x8086
       Device ID
       0x0046
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumd64 igd10umd64 igdumdx32 igd10umd32
       Driver Version
       8.15.10.2141
       Driver Date
       6-2-2010
       Direct2D Enabled
       Blocked for your graphics driver version.
       DirectWrite Enabled
       false (6.2.9200.16571)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Blocked for your graphics driver version.
       GPU Accelerated Windows
       0. Blocked for your graphics driver version.
 JavaScript
       Incremental GC
       1
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9
       4.9
       NSS
       3.13.4.0 Basic ECC
       3.13.4.0 Basic ECC
       NSS Util
       3.13.4.0
       3.13.4.0
       NSS SSL
       3.13.4.0 Basic ECC
       3.13.4.0 Basic ECC
       NSS S/MIME
       3.13.4.0 Basic ECC
       3.13.4.0 Basic ECC

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Google Update
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • CouponNetwork Coupon Activator
  • Flash
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
BrowseFox
1.0.0
true
firefox@browsefox.com
Define Ext
8
true
gystqfr@ylgga.com
Norton Vulnerability Protection
12.0.0.380 - 1
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
TopArcadeHits
1.0
true
{0113D088-8ED1-468C-B225-585A9C53B5E3}
XFINITY Constant Guard Protection Suite
1.13.506.2
true
idvaultaddin@whitesky
ArcadeWeb
1.0.0
false
textlinks@arcadeweb.com
Define Ext
8
false
gystqfr@ylgga.com
Iminent Minibar
7.33.3.1
false
webbooster@iminent.com
LessTabs
1.7.2.0
false
lesstabs@lesstabs.com
LyricsContainer
1.128
false
Lyrics@LyricsContainer.co
Motive Extension
1.0
false
mcciwbch@motive.com
Norton Toolbar
2013.4.2.2
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
VisualBee V.4
10.16.9.6
false
{77f5fe49-12e3-4cf5-abb4-d993a0164d9e}
Wajam
1.26
false
{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
829440
browser.places.smartBookmarksVersion
3
browser.startup.homepage
http://search.conduit.com/?ctid=CT3287803&octid=CT3287803&SearchSource=61&CUI=UN35730151964617210&UM=2&UP=SP3C1015E1-5A7…
browser.startup.homepage_override.buildID
20120614114901
browser.startup.homepage_override.mstone
13.0.1
dom.allow_XUL_XBL_for_file
true
extensions.lastAppVersion
13.0.1
font.name.serif.x-western
Engravers MT
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d10
3
gfx.blacklist.layers.direct3d10-1
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.layers.opengl
3
gfx.blacklist.webgl.angle
3
gfx.blacklist.webgl.msaa
3
gfx.blacklist.webgl.opengl
3
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
102041
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.OCSP.enabled
0
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
0x8086
Device ID
0x0046
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2141
Driver Date
6-2-2010
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (6.2.9200.16571)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version.
GPU Accelerated Windows
0. Blocked for your graphics driver version.
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS Util
3.13.4.0
3.13.4.0
NSS SSL
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS S/MIME
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC

brunohaxes 7 solutions 38 answers

Is it a popup? If so, blocking popups (or downloading something like AdBlock) will fix it. If that doesn't work, can you post a picture?

Modified by brunohaxes

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

Helpful Reply

hello rscherr, you have a LOT of malicious extensions present in your profile and using an outdated and vulnerable version of firefox.

  • first i'd recommend to reset firefox
  • then update firefox to the latest version (that's firefox 23 at the moment) as soon as possible
  • run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
  • finally after you've completed the steps above please report back in the forum and include the then current troubleshooting information again, so that we can have a final check that everything in your profile seems clean.

thank you

Troubleshoot Firefox issues caused by malware