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When I try to close firefox it remains running in task manager (firefox.exe *32) and if I open firefox without checking I will have multiple instances running.

Posted

Often when I close firefox it will remain running in task manager and cannot be closed by clicking "end process". If I do not notice or check I can have several instances of firefox running at once, but only one window open or in use.. Very strange indeed.

Often when I close firefox it will remain running in task manager and cannot be closed by clicking "end process". If I do not notice or check I can have several instances of firefox running at once, but only one window open or in use.. Very strange indeed.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.8 r800
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Windows Activation Technologies Plugin for Mozilla
  • IE Tab Plug-in for Mozilla/Firefox
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.1 (adblockpopups@jessehakanen.net)
  • IE Tab Plus 2.0.0.0 (ietab@ip.cn)
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • Norton Family 2.8.0.14 ({6D5C8FC4-DE46-41bf-9092-93F0F78E9115})
  • Norton Toolbar 2013.4.2.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Norton Vulnerability Protection 12.0.0.380 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • RealDownloader 1.3.0 ({34712C68-7391-4c47-94F3-8F88D49AD632})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2: NVIDIA GeForce GT 555M
  • adapterDeviceID: 0x0116
  • adapterDeviceID2: 0x124d
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 3071
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-8-2013
  • driverDate2: 10-2-2012
  • driverVersion: 9.17.10.3062
  • driverVersion2: 9.18.13.697
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 51200
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.stargazette.com/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.loadInBackground: False
  • browser.tabs.onTop: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.name.serif.x-western: Georgia
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 32
  • network.http.max-connections-per-server: 6
  • network.http.max-persistent-connections-per-server: 4
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1377172183
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1375503920

Misc

  • User JS: No
  • Accessibility: No
kobe 441 solutions 5048 answers

Can you try in safe mode, maybe malware is interfering?

Can you try in safe mode, maybe malware is interfering? * http://windows.microsoft.com/en-us/windows7/start-your-computer-in-safe-mode

Modified by kobe