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Delta seach keeps loading on my start page and I can't get rid of it,please help?

Posted

I've tried everything I can but it still comes up. I'm no wizard with these thing but I have deleted it from my programme list, tried to find links to it but can't find anything. Please, it driving me mad. HELP!!!!

I've tried everything I can but it still comes up. I'm no wizard with these thing but I have deleted it from my programme list, tried to find links to it but can't find anything. Please, it driving me mad. HELP!!!!

Additional System Details

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.8 r800
  • Google Update
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • VLC media player Web Plugin 2.0.6
  • SiteAdvisor
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • McAfee MSC FF plugin DLL
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • 5.1.20125.0
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-GB/

Extensions

  • McAfee SafeKey 2.0.28 ({072844D3-7DEE-45F6-A406-E87F76302E4B})
  • McAfee SiteAdvisor 3.6.2 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • New Tab 5.0.0.7384 ({C4A4F5A0-4B89-4392-AFAC-D58010E349AF})
  • RealDownloader 1.3.2 ({FCE04E1F-9378-4f39-96F6-5689A9159E45})
  • Search-Results Toolbar 1.0.0.12 ({f34c9277-6577-4dff-b2d7-7d58092f272f})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Security Toolbar 15.4.0.5 (avg@toolbar) (Inactive)
  • Wincore Mediabar 4.6.1.01 ({28387537-e3f9-4ed7-860c-11e69af4a8a0}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 2-20-2010
  • driverDate2:
  • driverVersion: 8.15.10.2086
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.newtab.url: http://www1.delta-search.com/?babsrc=NT_ss&mntrId=6633020137646666&affID=119357&tsp=4979
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www1.delta-search.com/?babsrc=HP_ss&mntrId=6633020137646666&affID=119357&tsp=4979
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 50146
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: Yes
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23462 answers

hello gerard, please try this:

  1. there's a user.js file present in your profile folder, which is often used by adware to override your custom preferences. in order to fix that go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js, in case it is present , delete or rename this file and restart firefox afterwards. How to fix preferences that won't save
  2. the Search-Results Toolbar 1.0.0.12 & New Tab 5.0.0.7384 extensions that you've installed are also likely adware - please remove them: Disable or remove Add-ons
  3. afterwards install the searchreset addon which fixes some commonly altered preferences.
hello gerard, please try this: # there's a user.js file present in your profile folder, which is often used by adware to override your custom preferences. in order to fix that go to ''firefox > help > troubleshooting information > profile folder'' - "show folder", then a new window will open up. in this window look out for a file named '''user.js''', in case it is present , delete or rename this file and restart firefox afterwards. [[How to fix preferences that won't save]] # the Search-Results Toolbar 1.0.0.12 & New Tab 5.0.0.7384 extensions that you've installed are also likely adware - please remove them: [[Disable or remove Add-ons]] # afterwards install the [https://addons.mozilla.org/firefox/addon/searchreset/ searchreset] addon which fixes some commonly altered preferences.