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ghostery not working

  • 1 reply
  • 8 have this problem
  • 35 views
  • Last reply by M_G_A

jbag
jbag
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I'm using FF 23.0.1 Recently I discovered that neither Ghostery or Facebook Phishing Protector don't work. I can install them and they work until I end a session. Upon opening FF again, neither of these add-ons are on and require re-installation.

Any suggestions?

Thanks,

Jbag

I'm using FF 23.0.1 Recently I discovered that neither Ghostery or Facebook Phishing Protector don't work. I can install them and they work until I end a session. Upon opening FF again, neither of these add-ons are on and require re-installation. Any suggestions? Thanks, Jbag

Chosen solution

Hello, I've tried installing both of them on Firefox 24 beta 4 and I don't encounter the same issue.

What you can do first is reset Firefox: go to Help -> Troubleshooting information and in the page that appears click on the "Reset Firefox" button in the upper-right corner.

If this doesn't solve the problem, I recommend performing a fresh install of Firefox. You can also choose to install the latest beta version .

I hope this can help you!

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All Replies (1)

M_G_A
M_G_A
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Chosen Solution

Hello, I've tried installing both of them on Firefox 24 beta 4 and I don't encounter the same issue.

What you can do first is reset Firefox: go to Help -> Troubleshooting information and in the page that appears click on the "Reset Firefox" button in the upper-right corner.

If this doesn't solve the problem, I recommend performing a fresh install of Firefox. You can also choose to install the latest beta version .

I hope this can help you!