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An updated version of Firefox is available to address the issues with Add-ons disabled or fail to install on Firefox. You can download the update for your OS here: https://www.mozilla.org/firefox/new/ For Known Issues and Workarounds, please check out the update at https://support.mozilla.org/kb/add-ons-disabled-or-fail-to-install-firefox

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Additional System Details

Installed Plug-ins

  • Kingsoft Chrome WebShield
  • QQPCMgr Mozilla Extenstion
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • FlyOrDie Games Plugin 1.0.1
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • QvodInsert
  • Shockwave Flash 11.8 r800
  • npifox Dynamic Link Library
  • Base-plugin
  • npKWWebGame
  • Google Update
  • BaiduPlayer BrowserSetup Plugin
  • BaiduPlayer Browser Plugin
  • BaiduPlayer Browser Plugin2
  • Shockwave Flash 11.6 r602
  • PPS Browser Plugin
  • QvodShareModule
  • Xunlei User scriptability Plugin, version=
  • Funshion
  • 5.1.20513.0
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • McAfee MSC FF plugin DLL
  • BaiduSetUp Plugin
  • QQPhoneManager OneKey Install to Android Phone
  • VLC media player Web Plugin 2.0.2
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • 56iCan Browser Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPTXSSO Dynamic Link Library
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0

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