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Firefox is blocking (crushing) after the last update.

Posted

Hello there. My Firefox is blocking (crushing) after the last update, which happened few days ago i think or maybe sooner. Ive noticed that happens every time i send a mail from Hotmail's web mail, and several times while i was doing really nothing (while i was afk). Is there any way that i can fix this? Can you tell me how to undo the last update just to try if its really the cause? Thanks in advance and best wishes.

Hello there. My Firefox is blocking (crushing) after the last update, which happened few days ago i think or maybe sooner. Ive noticed that happens every time i send a mail from Hotmail's web mail, and several times while i was doing really nothing (while i was afk). Is there any way that i can fix this? Can you tell me how to undo the last update just to try if its really the cause? Thanks in advance and best wishes.

Additional System Details

Installed Plug-ins

  • GEPlugin
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.8 r800
  • Unity Player 4.1.1f4
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • 5.1.20125.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • VLC media player Web Plugin 2.0.2

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Flash and Video Download 1.37 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • SEO Status PageRank/Alexa Toolbar 1.5.9 (seostatus@rubyweb)
  • Smartest Bookmarks Bar 1.11 ({b442f4c0-c292-4998-aabe-48608a73ba75})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Ask Toolbar 20.51087 (toolbar_SGT-V7@apn.ask.com) (Inactive)
  • Cookies Manager+ 1.5.2 ({bb6bc1bb-f824-4702-90cd-35e2fb24f25d}) (Inactive)
  • Firebug 1.11.4 (firebug@software.joehewitt.com) (Inactive)
  • SearchStatus 1.46 ({d57c9ff1-6389-48fc-b770-f78bd89b6e8a}) (Inactive)
  • SEO Global For Google Search™ 3.0 ({B97F57B9-1B42-4aed-9475-0022600C62DC}) (Inactive)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12}) (Inactive)
  • WinToFlash Suggestor 1.2.6 ({285ACFBB-8E53-4feb-90E6-F02A128927F3}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9800 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0614
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 10-2-2012
  • driverDate2:
  • driverVersion: 9.18.13.697
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9800 GT )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: chr-greentree_ff&ilc=12&type=608946
  • browser.startup.homepage: https://www.google.com/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: True
  • gfx.direct3d.checkDX10: False
  • gfx.direct3d.last_used_feature_level_idx: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376878119
  • places.history.expiration.transient_current_max_pages: 52707
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • plugin.state.npgoogleupdate: 0
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376443965

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8640 solutions 70690 answers

Were you running Firefox 23.0 (released Tuesday, August 6th) before upgrading to Firefox 23.0.1 (released Friday, August 16th)?

To get feedback on possible causes of crashing, you can post some crash IDs here. This article describes how to get those IDs: Firefox crashes - Troubleshoot, prevent and get help fixing crashes.

Were you running Firefox 23.0 (released Tuesday, August 6th) before upgrading to Firefox 23.0.1 (released Friday, August 16th)? To get feedback on possible causes of crashing, you can post some crash IDs here. This article describes how to get those IDs: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].