Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why did my bookmarks icon disappear and why is my bookmarks menu suddenly on the left side?

  • 9 replies
  • 20 have this problem
  • 12 views
  • Last reply by cor-el

more options

Recently, Firefox updated to 23.0.1 (beta?) and once the browser was back up, I noticed that my bookmark icon (the star) was gone. I fixed the problem easily enough by setting it back up to where it originally was. Now my problem is that when I click the icon, my menu appears on the left side of the screen rather than the right as it did previously before the update. I downgraded to 22 and that didn't fix the problem. I would really like for the menu to be back on the right side, as the left is just frustrating me. I did not find any quick fix in the customization menu, or in safe mode. Can anyone help me out?

Recently, Firefox updated to 23.0.1 (beta?) and once the browser was back up, I noticed that my bookmark icon (the star) was gone. I fixed the problem easily enough by setting it back up to where it originally was. Now my problem is that when I click the icon, my menu appears on the left side of the screen rather than the right as it did previously before the update. I downgraded to 22 and that didn't fix the problem. I would really like for the menu to be back on the right side, as the left is just frustrating me. I did not find any quick fix in the customization menu, or in safe mode. Can anyone help me out?

Chosen solution

There are two almost identical Bookmarks buttons, one for the Bookmarks Sidebar and the other for the Bookmarks Menu (which drops down), which has a "caret"/arrow & Bookmarks text when it is moved out of the Customize Palette.

You have the wrong button.

Read this answer in context 👍 4

All Replies (9)

more options

Hey lazysloth,

how did you get the star back? when i'm in Toolbars>Customize, no matter where I place 'Bookmarks' item, once I select [Done], it disappears! :-(

more options

..and I don't mean adding the 'Bookmarks' item, i mean the one that is already placed on the browser (like the navigation buttons)...

more options

Got it back! I had to unView the Menu Bar!

more options

Ah, nice! Hopefully I can get my problem solved soon.

Modified by Lazy Sloth

more options

Chosen Solution

There are two almost identical Bookmarks buttons, one for the Bookmarks Sidebar and the other for the Bookmarks Menu (which drops down), which has a "caret"/arrow & Bookmarks text when it is moved out of the Customize Palette.

You have the wrong button.

more options

The chosen solution merely observes that there are two types of Bookmark icons. Yes, there are. That is correct, but it does not answer the question.

When a user right-clicks on the Navigation Toolbar and selects Customize, the Bookmark icon (with the caret) appears on the Navigation Toolbar, as does the Stop icon to the right of the url textbox.

Now you see them, now you don't!

When the user exits Customize, these icons both disappear. This is a very annoying bug in Firefox.  

There is no documented procedure to add the Bookmark icon back to the Navigation Toolbar. That is why users are resorting to signing into Mozilla support and asking about this unexpected, hostile program behavior.

more options

You only get the Bookmarks Menu button when the Menu bar is hidden (View > Toolbars) because you can use the Bookmarks menu on the Menu bar in this case.

more options

Thanks for the info, cor-el. I need my menu, so I will live without the Bookmarks icon for now.

This remains a Firefox bug, because the Customize feature does not work in the expected manner.

The end user should be allowed to have the Bookmarks icon. There is no need or advantage to eliminate an assumed redundant option in the interface.