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Facebook dings when browser is not open

Posted

I just updated my Firefox desktop browser yesterday automatically. I stay logged into Facebook all the time but I only do so on my computer and I don't use the messenger. I get the Facebook dings whenever I get messages even though my browser hasn't been launched. I use Facebook's mobile website on my 3DS and was able to make the correlation through it.

Chosen solution

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • npsitesafety
  • Google Update
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • DivX Plus Web Player version 2.3.1.51
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • WildTangent Games App V2 Presence Detector
  • Pando Web Plugin
  • Unity Player 3.5.1f2
  • Nexon Game Controller
  • DivX VOD Helper Plug-in
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • OGPlanet Game Plugin

Application

  • Firefox 23.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0/WINNT/en-US/

Extensions

  • AniWeather 0.8.37 ({4176DFF4-4698-11DE-BEEB-45DA55D89593})
  • AVG Security Toolbar 15.4.0.5 (avg@toolbar)
  • ColorfulTabs 19.3 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • ReminderFox 2.1.2 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Mail Notifier 1.0.5 ({89f8dde0-010a-11da-8cd6-0800200c9a66})
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • YTD Toolbar 7.4 (ytd@mybrowserbar.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-19-2012
  • driverDate2:
  • driverVersion: 8.15.10.2696
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: https://www.facebook.com/|http://www.weather.com/weather/today/Poca+West%20Virginia+25159
  • browser.startup.homepage_override.buildID: 20130730113002
  • browser.startup.homepage_override.mstone: 23.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376363779
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.cache: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1375238631

Misc

  • User JS: Yes
  • Accessibility: No
Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3018 answers

Chosen Solution

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Helpful Reply

Thank you~