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facebook messenger for firefox not working on latest firefox

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facebook messenger for firefox not working on latest firefox

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Picasa plugin
  • Facebook Desktop Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Facebook Video Calling Plugin
  • Citrix Receiver Plugin (Win32)

Application

  • Firefox 23.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • avast! Online Security 8.0.1489 (wrc@avast.com)
  • Password Exporter 1.2.1 ({B17C1C5A-04B1-11DB-9804-B622A1EF5492})
  • RealDownloader 1.3.1 ({DAC3F861-B30D-40dd-9166-F4E75327FAC7})
  • Save Session 1.3.1.6 (savesession@noasobi.net)
  • Saved Password Editor 2.7 (savedpasswordeditor@daniel.dawson)
  • Session Manager 0.8.0.7 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WebRank Toolbar 4.4 (webrank-toolbar@probcomp.com)
  • FVD Suite Addon 14.0.3 ({9051303c-7e41-4311-a783-d6fe5ef2832d}) (Inactive)
  • QuickJava 1.8.0 ({E6C1199F-E687-42da-8C24-E7770CC3AE66}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7600.16972
  • driverDate: 4-10-2011
  • driverDate2:
  • driverVersion: 8.15.10.2361
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.max_tabs_undo: 40
  • browser.sessionstore.max_windows_undo: 0
  • browser.sessionstore.resume_from_crash: False
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20130730113002
  • browser.startup.homepage_override.mstone: 23.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1375991553
  • places.history.expiration.transient_current_max_pages: 49647
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1375651988

Misc

  • User JS: No
  • Accessibility: No
Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

Helpful Reply

This is a known issue and something Facebook is working on resolving.

Helpful Reply

why firefox is getting more and more heavy its getting difficult to use even on i3 & i5 processors

Waka_Flocka_Flame
  • Top 25 Contributor
529 solutions 5045 answers

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

techn4ll, your second question has nothing to do with your first. Don't disable hardware acceleration yet, but try to reset Firefox Reset Firefox – easily fix most problems

terkamama58 0 solutions 1 answers

Nem műkődik a firefox