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Firefox ver.23 no longer shows answers.com as an available search engine.

Posted

Downloaded ver 23. Health Report suggested a reset. Now Firefox SearchBox no longer shows answers.com as an available option and Manage Search Engines does not list answers.com. I did redownload answers.com and it appears as enabled in the extension add on list.

Chosen solution

Doh! Here's the easy way. Go to the following page, then click the icon at the left end of the search bar, and look for Add "Answers.com" on the drop-down menu.

http://www.answers.com/main/firefox_plugins.jsp

Does that work?

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • VLC media player Web Plugin 2.0.6
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Motive Plugin for Mozilla Browsers
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 23.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0/WINNT/en-US/

Extensions

  • Answers 2.3.54 ({C0D0F6D1-9FC9-4b0a-B485-D5E13AF40D51})
  • Ant Video Downloader 2.4.7.8 (anttoolbar@ant.com)
  • Converter 1.2.3 ({8B72860F-C5F8-4286-865E-D2C2DB98A9E6})
  • Customize about:newtab 1.1.0 (customizenewtab@alejandrobrizuela.com.ar)
  • Forecastfox 2.2.2 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3})
  • Online Translator Toolbar 1.5.1.18 ({BD4B37E6-7AE7-48d7-A2D7-6FF5775924AB})
  • Show Me More 2.3 (showmemore@suskind)
  • Status-4-Evar 2013.02.16.23 (status4evar@caligonstudios.com)
  • StumbleUpon 4.16 ({AE93811A-5C9A-4d34-8462-F7B864FC4696})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • avast! Online Security 8.0.1489 (wrc@avast.com) (Inactive)
  • Freemake Video Downloader Plugin 1.0.0 (fmdownloader@gmail.com) (Inactive)
  • Freemake Youtube Download Button 1.0.0 (ytfmdownloader@gmail.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-30-2011
  • driverDate2:
  • driverVersion: 8.882.2.3000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.wunderground.com/cgi-bin/findweather/getForecast?query=zmw:42753.1.99999&MR=1|http://www.campbellsville.com/wx/|http://www.kymesonet.org/live_data.html|http://www.columbiamagazine.com/|http://www.campbellsville.com/wp/category/obituaries/|http://www.campbellsville.com/media/|http://www.bing.com/|http://www.breitbart.com/breitbart-tv/|http://victorhanson.com/wordpress/|http://www.briefing.com/investor/markets/stock-market-update/|http://www.morningstar.com/?byrefresh=yes|http://www.marketwatch.com/|http://theoldreader.com/folders/51424e6bda564d9e5d000001|http://cloud.feedly.com/#category%2Fnew%20NEWS|http://www.google.com/ig?hl=en&refresh=1#t_1|http://www.broadcastify.com/listen/ctid/694/web|http://marthabarnette.com/learn.html|http://www.urbandictionary.com/popular.php?character=A|about:newtab
  • browser.startup.homepage_override.buildID: 20130730113002
  • browser.startup.homepage_override.mstone: 23.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376008993
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1376013559

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
2357 solutions 20870 answers

When you reinstalled the extension, it might not have included the search plugin that adds a new service to the search box. Have you exited and restarted Firefox to see whether it shows up after a second restart?


If you cannot get it from another source, the plugin might still be saved in the "Old Firefox Data" folder that the Reset feature should have deposited in your desktop.

If you open that folder and then double-click into the searchplugins folder, can you see a file that looks like it would search answers.com? If so, you could try copying and pasting it into you current "live" searchplugins folder, then restart Firefox to see whether it is detected.

From within Firefox,

Help > Troubleshooting Information > "Show Folder" button

This should open your current Firefox settings (Firefox Profile) folder.

Keeping that folder open, switch back to Firefox and Exit

Pause while Firefox finishes its cleanup.

Is there a searchplugins folder? If so, double-click into that folder, then copy and paste the missing file from your old folder to your new one.

If there isn't a searchplugins folder, you could create one, or you could copy your entire old searchplugins folder to your new profile folder.

When you restart Firefox, did it detect and add the missing search engine?

jscher2000
  • Top 10 Contributor
2357 solutions 20870 answers

Chosen Solution

Doh! Here's the easy way. Go to the following page, then click the icon at the left end of the search bar, and look for Add "Answers.com" on the drop-down menu.

http://www.answers.com/main/firefox_plugins.jsp

Does that work?