I'm running Windows XP SP3 and have followed the instructions on your website. However, not only will the computer NOT uninstall from the add/remove programs screen, the Mozilla Firefox Helper.exe file will NOT open!! Suggestions? Thank you in advance.
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- Find the Firefox root folder and delete it
%appdata%in the Run window
- Open the Mozilla folder
- Delete the Firefox folder
This should work. If it doesn't, comment below. I have Windows XP SP3 as well and have removed Firefox using this method before.
Out of curiosity, why are you deleting Firefox anyway?
WARNING: Use caution when deleting files/folders. Deleting incorrect files/folders can damage other programs and/or your Windows program.
You can delete Firefox, refer to
But yes, why are you uninstalling? We could likely fix your problem.
I reinstall, and then I could uninstall
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