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How do I uninstall Firefox?

  • 3 replies
  • 9 have this problem
  • 1 view
  • Last reply by Sagaper

Aerobat1950
Aerobat1950
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I'm running Windows XP SP3 and have followed the instructions on your website. However, not only will the computer NOT uninstall from the add/remove programs screen, the Mozilla Firefox Helper.exe file will NOT open!! Suggestions? Thank you in advance.

I'm running Windows XP SP3 and have followed the instructions on your website. However, not only will the computer NOT uninstall from the add/remove programs screen, the Mozilla Firefox Helper.exe file will NOT open!! Suggestions? Thank you in advance.

All Replies (3)

Wesley Branton
Wesley Branton
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  1. Find the Firefox root folder and delete it
  2. Type %appdata% in the Run window
  3. Open the Mozilla folder
  4. Delete the Firefox folder

This should work. If it doesn't, comment below. I have Windows XP SP3 as well and have removed Firefox using this method before.

Out of curiosity, why are you deleting Firefox anyway?

WARNING: Use caution when deleting files/folders. Deleting incorrect files/folders can damage other programs and/or your Windows program.

kobe
kobe
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You can delete Firefox, refer to

But yes, why are you uninstalling? We could likely fix your problem.

Sagaper
Sagaper
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I reinstall, and then I could uninstall