How do I uninstall Firefox?
I'm running Windows XP SP3 and have followed the instructions on your website. However, not only will the computer NOT uninstall from the add/remove programs screen, the Mozilla Firefox Helper.exe file will NOT open!! Suggestions? Thank you in advance.
Additional System Details
- User Agent: Mozilla/5.0 (iPad; CPU OS 6_1_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B146 Safari/8536.25
- Find the Firefox root folder and delete it
%appdata%in the Run window
- Open the Mozilla folder
- Delete the Firefox folder
This should work. If it doesn't, comment below. I have Windows XP SP3 as well and have removed Firefox using this method before.
Out of curiosity, why are you deleting Firefox anyway?
WARNING: Use caution when deleting files/folders. Deleting incorrect files/folders can damage other programs and/or your Windows program.
You can delete Firefox, refer to
But yes, why are you uninstalling? We could likely fix your problem.
I reinstall, and then I could uninstall