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My bookmarks have disappeared. Please tell me how to recover them.

Posted

I've followed the instructions for recovering lost bookmarks and it didn't work.

I've followed the instructions for recovering lost bookmarks and it didn't work.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
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  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
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  • GEPlugin
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Waka_Flocka_Flame 441 solutions 5048 answers

You may need to update firefox

To do this go to firefox button > Help > About Firefox > Check for updates

and then follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Click the Firefox button to open the menu and click on Bookmarks.
    • Click the Bookmarks menu and click on Show All Bookmarks.
  2. At the top of the Library window, click the "Import and Backup" menu and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

If this doesnt work(or hasnt) your places.sqlite may be messed up.

You may need to update firefox To do this go to firefox button > Help > About Firefox > Check for updates and then follow the instructions below. #Use <u>one</u> of these methods to open the Bookmarks Library window: #*Click the ''[[Display the Firefox button menu instead of the menu toolbar|Firefox button]]'' to open the menu and click on ''Bookmarks''. #*Click the ''Bookmarks'' menu and click on ''Show All Bookmarks''. # At the top of the Library window, click the "Import and Backup" menu and select Restore. # Click the date of the bookmark backup you want to recover. # In the new window that appears, click OK. # Your bookmarks from the selected date should now be restored. For more information, see the [[Restore bookmarks from backup or move them to another computer]] article. For other solutions, see the [[Recover lost or missing Bookmarks]] article. '''If this doesnt work(or hasnt) your places.sqlite may be messed up.''' * refer to http://kb.mozillazine.org/Locked_or_damaged_places.sqlite for more

Modified by Waka_Flocka_Flame

cor-el
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12487 solutions 115209 answers

Please update to the current Firefox 22.0 release.

  • Help > About Firefox

The Firefox 16 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.
Please update to the current Firefox 22.0 release. *Help > About Firefox *https://support.mozilla.org/kb/update-firefox-latest-version. *https://support.mozilla.org/kb/Updating+Firefox The Firefox 16 version that you currently run is no longer supported with security updates. *It is important to update Firefox and add-ons to the latest version to get all security fixes.

Question owner

The Firefox updater only updates to version 20. I have done that. I have then tried to restore bookmarks from a known good date - no joy. Nothing happens.

The Firefox updater only updates to version 20. I have done that. I have then tried to restore bookmarks from a known good date - no joy. Nothing happens.
Waka_Flocka_Flame 441 solutions 5048 answers

can you download the update from here, does it work now?

can you download the update from here, does it work now? * https://www.mozilla.org/en-US/firefox/all/

Question owner

Finally updated to version 22 but still no bookmarks. I've tried restoring from various dates when I know that the bookmarks were working but nothing happens.

Finally updated to version 22 but still no bookmarks. I've tried restoring from various dates when I know that the bookmarks were working but nothing happens.
Waka_Flocka_Flame 441 solutions 5048 answers

did you check for a corrupt places.sqlite as i stated in my first post, then try to recover them again.

did you check for a corrupt places.sqlite as i stated in my first post, then try to recover them again.

Question owner

The places.sqlite issue is above my ability. I've used firefox for many years and have loved it but I think I'm going to have to abandon it and go to IE. I don't really like doing that but I really need my bookmarks and losing them is a major blow!

Thank you for your efforts, however. I appreciate it.

The places.sqlite issue is above my ability. I've used firefox for many years and have loved it but I think I'm going to have to abandon it and go to IE. I don't really like doing that but I really need my bookmarks and losing them is a major blow! Thank you for your efforts, however. I appreciate it.
Waka_Flocka_Flame 441 solutions 5048 answers

There is detailed info here => http://kb.mozillazine.org/Locked_or_damaged_places.sqlite#Problems_limited_to_bookmarks I really want to fix your problem.

There is detailed info here => http://kb.mozillazine.org/Locked_or_damaged_places.sqlite#Problems_limited_to_bookmarks I really want to fix your problem.

Modified by Waka_Flocka_Flame

cor-el
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12487 solutions 115209 answers

See also:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
See also: *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Helpful Reply

Yes, the bookmarks are there!! How do I get them to show up when I click "Bookmarks"?

Yes, the bookmarks are there!! How do I get them to show up when I click "Bookmarks"?

Question owner

I followed the instructions above "•https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file ". It gets to a point where it says to right click on places.sqlite. I find no such file when I do a search of all files.

I followed the instructions above "•https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file ". It gets to a point where it says to right click on places.sqlite. I find no such file when I do a search of all files.
the-edmeister
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3975 solutions 29903 answers

Helpful Reply

You might need to Show hidden files, folders, and drives in Windows.

http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/

That standard setting in Windows hides files in the WIndows Explorer and in Search.

You might need to '''Show hidden files, folders, and drives''' in Windows. http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/ That standard setting in Windows hides files in the WIndows Explorer and in Search.

Question owner

The instructions are incorrect in the http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/ file. when you click on "Control Panel" from the START menu you do not get a box as described. Instead you get a vertical list of about 60 things to choose from and" Appearance and Personalization" is not one of them so I'm stuck.

The instructions are incorrect in the http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/ file. when you click on "Control Panel" from the START menu you do not get a box as described. Instead you get a vertical list of about 60 things to choose from and" Appearance and Personalization" is not one of them so I'm stuck.
Waka_Flocka_Flame 441 solutions 5048 answers

In your profile folder, instead of places.sqlite, delete places file.

In your profile folder, instead of places.sqlite, delete places file.

Question owner

Does not compute. I don't understand what you asked me to do. I was eventually able to see the places.sqlite file and it is NOT marked read only.

Does not compute. I don't understand what you asked me to do. I was eventually able to see the places.sqlite file and it is NOT marked read only.
cor-el
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12487 solutions 115209 answers

It doesn't matter whether the file is read-only or not. What matters is that the places.sqlite file can be corrupted and Firefox may not be able to update the database properly.

You can give it a try and move places.sqlite to another location or rename the files and delete all other places files if there are any present.
This should make Firefox rebuild the bookmarks from a JSON backup in the bookmarkbackups folder.

It doesn't matter whether the file is read-only or not. What matters is that the places.sqlite file can be corrupted and Firefox may not be able to update the database properly. You can give it a try and move places.sqlite to another location or rename the files and delete all other places files if there are any present.<br /> This should make Firefox rebuild the bookmarks from a JSON backup in the bookmarkbackups folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Question owner

Thanks to all who offered help. It has finally gotten too difficult for me to do all of the things suggested so I've switched to IE and am rebuilding "favorites" (as they call them) over there. Again thanks to all who tried to help.

Thanks to all who offered help. It has finally gotten too difficult for me to do all of the things suggested so I've switched to IE and am rebuilding "favorites" (as they call them) over there. Again thanks to all who tried to help.
Waka_Flocka_Flame 441 solutions 5048 answers

Did you ever move or delete the places.sqlite file? That would likely had fixed your bookmark problem.

Did you ever move or delete the places.sqlite file? That would likely had fixed your bookmark problem.

Question owner

No, did not. There are other places.* files involved and confusing issues about them so I gave up. I suppose at this point there's no reason why I shouldn't delete places.sqlite since I won't be using Firefox anyway. I may try that.

No, did not. There are other places.* files involved and confusing issues about them so I gave up. I suppose at this point there's no reason why I shouldn't delete places.sqlite since I won't be using Firefox anyway. I may try that.
Waka_Flocka_Flame 441 solutions 5048 answers

Yep, just move them all to another folder, then try to restore bookmarks from backups.

Yep, just move them all to another folder, then try to restore bookmarks from backups. * [[Restore bookmarks from backup or move them to another computer]]