Recent answers to how to get rid of bs.serving-sys.com?https://support.mozilla.org/en-US/questions/9666612013-08-02T05:24:37-07:00This site may be trying to send personal data.
I am pretty sure that this is a virus.
VirusTotal Lis2013-08-02T05:24:37-07:00ComputerWhizhttps://support.mozilla.org/en-US/questions/966661#answer-463037<p>This site may be trying to send personal data.<br>
I am pretty sure that this is a virus.
</p><p><a href="https://www.virustotal.com/en/domain/bs.serving-sys.com/information/" rel="nofollow">VirusTotal Listings</a>
</p><p>Can you post a list of all extensions installed on your computer?<br>
Does the issue still occur when you run Firefox in Safe Mode?
</p><p><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?esab=a&amp;s=safe+mode&amp;r=1&amp;as=s" rel="nofollow">Firefox Safe Mode</a>
</p>Install, update, and run these programs in this order. They are listed in order of efficacy.(Not all2013-08-01T03:24:50-07:00the-edmeisterhttps://support.mozilla.org/en-US/questions/966661#answer-462647<p>Install, update, and run these programs in this order. They are listed in order of efficacy.<br><em><strong>(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)</strong></em> <br>These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br>
<em>Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.</em>
</p><p>Malwarebytes' Anti-Malware - <a href="http://www.malwarebytes.org/mbam.php" rel="nofollow">http://www.malwarebytes.org/mbam.php</a> <br>
SuperAntispyware - <a href="http://www.superantispyware.com/" rel="nofollow">http://www.superantispyware.com/</a> <br>
AdAware - <a href="http://www.lavasoftusa.com/software/adaware/" rel="nofollow">http://www.lavasoftusa.com/software/adaware/</a> <br>
Spybot Search &amp; Destroy - <a href="http://www.safer-networking.org/en/index.html" rel="nofollow">http://www.safer-networking.org/en/index.html</a> <br>
Windows Defender: Home Page - <a href="http://windows.microsoft.com/en-US/windows7/products/features/windows-defender" rel="nofollow">http://windows.microsoft.com/en-US/wi.../windows-defender</a><br>
Also, if you have a search engine re-direct problem, see this:<br>
<a href="http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html" rel="nofollow">http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html</a>
</p><p>If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: <br>
<a href="http://www.spywarewarrior.com/index.php" rel="nofollow">http://www.spywarewarrior.com/index.php</a> <br>
<a href="http://forum.aumha.org/" rel="nofollow">http://forum.aumha.org/</a> <br>
<a href="http://www.spywareinfoforum.com/" rel="nofollow">http://www.spywareinfoforum.com/</a> <br>
<a href="http://bleepingcomputer.com" rel="nofollow">http://bleepingcomputer.com</a>
</p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may2013-08-01T03:24:39-07:00Waka_Flocka_Flamehttps://support.mozilla.org/en-US/questions/966661#answer-462646<p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
</p><p>You can try these free programs to scan for malware, which work with your existing antivirus software:
</p><p>Scan with <strong>all</strong> the programs below.
</p>
<ul><li> <a href="http://www.microsoft.com/security/scanner/default.aspx" rel="nofollow">Microsoft Safety Scanner</a>
</li><li> <a href="http://www.malwarebytes.org/products/malwarebytes_free/" rel="nofollow">MalwareBytes' Anti-Malware</a>
</li><li> <a href="http://support.kaspersky.com/faq/?qid=208283363" rel="nofollow">TDSSKiller - AntiRootkit Utility</a>
</li><li> <a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow">Hitman Pro</a>
</li><li> <a href="http://www.eset.com/us/online-scanner/" rel="nofollow">ESET Online Scanner</a>
</li></ul>
<p><a href="http://windows.microsoft.com/MSE" rel="nofollow">Microsoft Security Essentials</a> is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
</p><p><br>
Further information can be found in the <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a> article.
</p><p>Did this fix your problems? Please report back to us!
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