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System restore has deleted bookmarks and bookmark backups

Posted

Hi, my father in law was trying to install a Sonos speaker on his PC and needed to go back to an earlier configuration using System Restore. He's done that, but lost all his firefox bookmarks during the process.

I don't know whether it's installing the necessary Sonos drivers or the restore that's done it, but his latest bookmarks backup is yesterday. It also appears to have lost his browsing history (and I'm guessing, all his cookies too).

Is there another way to get them back?

Thanks in advance...

Chosen solution

Just an update: The driver install and/or the system restore had made Firefox change to a new profile. I was able to remotely restore the bookmarks from the old profile via RDP (Really Desperate Phonecall)

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Additional System Details

Installed Plug-ins

It's not my system with the problem, so I've cleared this bit out as I'm not sure what he's got running...

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

Firefox backup your Bookmarks daily, so recover it from profile

Question owner

Thanks for replying, but he's only got backups showing from after the System Restore - two for them, yesterday and today, and they are empty files... :(

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

Try with undo windows restore, copy the Bookmarks and redo the windows

Question owner

Thanks for that - it doesn't appear to have recovered them - I wasn't expecting it to, because bookmarks shouldn't be touched by system restore, but then again, they shouldn't have been touched first time around either...

I'm wondering if it's possible the Sonos driver install has deleted the default profile or created a new one...

Chosen Solution

Just an update: The driver install and/or the system restore had made Firefox change to a new profile. I was able to remotely restore the bookmarks from the old profile via RDP (Really Desperate Phonecall)

space0505 0 solutions 1 answers

Who did you make that "Really Desperate Phonecall" to?