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i keep getting a message that i must update my video player,it keeps poping up .is this some scam?,in the address bar is "biz" something

Posted

this message keeps popping up in a box with "Mozilla Firefox" on top

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.0.6
  • npsitesafety
  • Pokki Download Helper
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • iTunes Detector Plug-in
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • WildTangent Games App V2 Presence Detector
  • Yahoo Application State Plugin version 1.0.0.7
  • NPWLPG

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Ad-Aware Security Add-on 3.1 ({87934c42-161d-45bc-8cef-ef18abe2a30c})
  • Lyrics-Pal 1.124 ({9309FA47-1B48-4768-AFA4-9E0556F5DC81})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Toolbar 2.6.0.20130418072822 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • AVG SafeGuard toolbar 15.2.0.5 (avg@toolbar) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7450
  • adapterDescription2:
  • adapterDeviceID: 0x677b
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16581
  • driverDate: 7-4-2012
  • driverDate2:
  • driverVersion: 8.981.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7450)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.autostart: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_resumed_crashes: 100
  • browser.startup.homepage: http://www.msn.com/
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.urlbar.autocomplete.enabled: False
  • browser.urlbar.default.behavior: 2
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • font.internaluseonly.changed: True
  • font.size.variable.x-western: 22
  • gfx.blacklist.direct2d: 3
  • keyword.URL: http://securedsearch2.lavasoft.com/results.php?pr=vmn&id=adawaretb&v=3_1&hsimp=yhs-lavasoft&ent=bs&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1374506903
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npmcafeemss: 0
  • plugin.state.npmigfpi: 0
  • privacy.cpd.cookies: False
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1373317598

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

Helpful Reply

Yes, that is a scam and you shouldn't click OK and proceed, but close that window if there is a close X on its title bar and otherwise try the ESC key.


Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.

See also:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)