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my downloads disapear???????????????

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by lizhenry

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this is not the first time that my downloads disappear.i had the same problem a month ago and i solved it by restarting firefox in help/troubleshooting but not anymore.now i can't download.i checked all the questions about this and all the answers but none of them helped me.i hope u will help mu to solve this issue.thanks in advance

this is not the first time that my downloads disappear.i had the same problem a month ago and i solved it by restarting firefox in help/troubleshooting but not anymore.now i can't download.i checked all the questions about this and all the answers but none of them helped me.i hope u will help mu to solve this issue.thanks in advance

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Hi there,

Here's some steps to follow if you can't download or save files:

https://support.mozilla.org/en-US/kb/cant-download-or-save-files?esab=a&s=can%27t+download&r=0&as=s

Good luck!