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Additional System Details

Installed Plug-ins

  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • VLC media player Web Plugin 2.0.6
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • NPWLPG

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Abduction! 3.0.18 ({b0e1b4a6-2c6f-4e99-94f2-8e625d7ae255})
  • About Add-ons 0.6.20110718 ({DF3074AA-1298-95DF-4315-72E3C22B503C})
  • About support button 0.0.2 (aboutsupportbutton@firefox)
  • about:addons Launcher 1.1 (aboutaddons@about-addons-launcher.org)
  • about:me 0.5 (aboutme@test.mozilla.com)
  • AboutPlug 1.5 ({C49B68AC-0D21-40A7-9EE0-77D822273103})
  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.8 (adblockpopups@jessehakanen.net)
  • Add to Search Bar 2.0 (add-to-searchbox@maltekraus.de)
  • Add-on Compatibility Reporter 2.0.1 (compatibility@addons.mozilla.org)
  • Add-on Update Checker 2.4 ({891f0410-aaa2-11e0-9f1c-0800200c9a66})
  • Add-ons Manager Context Menu 0.4 (amcontextmenu@loucypher)
  • Addons Manager Hilite 1.1.1 (addonsmgrhilte@cfl)
  • Addons Recent Updates 0.1.6 (addonsRecentUpdates@infocatcher)
  • Alert the Developer 1.0.1 (alert@doesthings.com)
  • Auto Shutdown NG 0.9.13 (jid0-HZ5UvAEiWWAxT9TKLuhEgUCARqo@jetpack)
  • Autofill 3.6 (firefox-autofill@googlegroups.com)
  • Awesome Facts 1.35.1 (dracken-solutions-awesome-facts@jetpack)
  • Caret Out 1.1 (caret-out@blogram.net)
  • Clean Links 2.2.1 ({158d7cb3-7039-4a75-8e0b-3bd0a464edd2})
  • Cleanest Addon Manager 7.0 (cam@sdrocking.com)
  • CLEO 5.0.1 (CLEO@guid.customsoftwareconsult.com)
  • Close Tab By Double Click 1.14 (close@doubleclick)
  • Config Descriptions 1.0 ({1823e248-6bf4-f6f1-7901-65a68e8b6c1e})
  • Context Search 0.4.6 ({902D2C4A-457A-4EF9-AD43-7014562929FF})
  • Disable Anti-Adblock 3.1 ({d49a148e-817e-4025-bee3-5d541376de3b})
  • Download Sort 2.5.8 ({D9808C4D-1CF5-4f67-8DB2-12CF78BBA23F})
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Easy Access 1.0.1 (quicklaunch@mozillaonline.com)
  • Easy Screen Shot 0.2.1.1 (easyscreenshot@mozillaonline.com)
  • Element Hiding Helper for Adblock Plus 1.2.3 (elemhidehelper@adblockplus.org)
  • Expire history by days 1.1 (expire-history-by-days@bonardo.net)
  • Extension Options Menu 2.7 ({1feca320-6b4d-11df-a08a-0800200c9a66})
  • External Application Buttons 2 0.11 (externalappbutton@teo.pl)
  • Fast Translation 1.10.0 (fasttrans@kemot)
  • FEBE 7.3.0.1 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • Find Toolbar Tweaks 3.0.0 ({E6463D12-450D-45eb-9D47-804AEB0A9561})
  • FireFox Tweak 3.0 (firefoxtweak@pribic.am)
  • Flash Video Downloader 3.9.3 (artur.dubovoy@gmail.com)
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Forecastfox 2.2.2 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3})
  • Games Puzzles Sudoku and Crosswords 0.9 (jid0-RJnyEjyiGjzbBui2er5zHZhzPSE@jetpack)
  • Gesture Translate 0.5.9 (gesture-translate@pablocantero.com)
  • gui:config 1.2.2 (guiconfig@slosd.net)
  • Hide Add-on-Bar-Close-Button 0.2.3 (hide-add-on-bar-close-button@mauricioid.com)
  • Hotmail Watcher 1.61 (hotmailwatcher@sonthakit)
  • Image Preview 0.0.7 ({D0A81AC1-3B12-4cec-AA8D-40EBDC4241EA})
  • ImgPageDown 0.4 (imgpagedown@sinmax.ru)
  • Link Toggler 0.3 ({CFC31648-F870-11DF-80F3-9B4EDFD72085})
  • Microsoft .NET Framework Assistant 1.3.1 ({20a82645-c095-46ed-80e3-08825760534b})
  • More About 0.0.0.4m (MoreAbout@schuzak.jp)
  • Mozmill Crowd 0.1.5 (mozmill-crowd@quality.mozilla.org)
  • My Map 0.1 (mymap@mymap.fr)
  • No Sleep Download 2.0 (nosleepdl@august8.net)
  • NoRedirect 1.3.2.13 ({c1970c0d-dbe6-4d91-804f-c9c0de643a57})
  • Norton Toolbar 2013.4.1.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • NoScript 2.6.6.7 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • NoSquint 2.1.9 (nosquint@urandom.ca)
  • Open about:permissons 1.2 (open.about.permissions@jasnapaka.com)
  • Options in tab 2.0 (optionsintab@firefox)
  • ProgressMeter 1.2 (progress-meter@bgoluboff.org)
  • Quick Torrent Search 20130615 (qts@moongiraffe.net)
  • Quick Translator 1.0 ({5C655500-E712-41e7-9349-CE462F844B19})
  • Rapidshare helper 1.1 (rsdownhelper@yahoo.com)
  • Re-Pagination 2013.03.18 ({6072cb90-a0bd-11da-a746-0800200c9a66})
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • RightToClick 2.9.4 ({cd617375-6743-4ee8-bac4-fbf10f35729e})
  • Saved Passwords Button 1.2.4 (savedpasswords@adamfranco.com)
  • SearchThisSite 0.37 ({c71ff04d-f001-1fc1-1fc1-c71ff04df002})
  • Show Location 0.7.2 ({10228D1E-6D25-4ccc-903E-272D66EEC763})
  • Space Next 0.33 ({c71ff04d-f001-1fc1-1fc1-c71ff04df005})
  • StatusbarEx 0.3.5 (doudehou@gmail.com)
  • Sudoku Variations Online 2.2 (jid0-sOstaiVtYKdBSQJk1Gc375ev9Xk@jetpack)
  • SuperStop 0.1 (superstop@gavinsharp.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Unzip 0.11.63 ({27e54308-4b3e-45ae-a10e-5d7c7890ee07})
  • Uppity 1.5.8 ({16cbd87c-eb99-4f5c-9825-83cf13ab7ff8})
  • Vertical Toolbar 0.5 (verticaltoolbar@xuldev.org)
  • ViewAbout 2.0.1 (viewabout@rumblingedge.com)
  • WIFI Finder 1.811.33 ({83d1c640-1cc6-4423-a138-3ddf26b1f6c7})
  • YesScript 1.9.1 (yesscript@userstyles.org)
  • YouTube MP3 Download! 1.4.34 (anthonyytmp3download@gmail.com)
  • Back to Top 7.0 ({3C9A65A6-9563-4485-BA4A-4BCD698BCFB4}) (Inactive)
  • Norton Vulnerability Protection 11.3.0.9 - 5 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)
  • Quick Dictionary Lookup 2.0 (lexilook@lexiology.com) (Inactive)
  • Subtitle Matcher 0.3.4 (subtitlematcher@mozilla.doslash.org) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-26-2012
  • driverDate2:
  • driverVersion: 8.15.10.2712
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • accessibility.typeaheadfind.timeout: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.openintab: True
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.loadInBackground: False
  • browser.urlbar.autocomplete.enabled: False
  • browser.zoom.siteSpecific: False
  • dom.disable_window_flip: False
  • dom.mozApps.used: True
  • extensions.checkCompatibility: True
  • extensions.lastAppVersion: 22.0
  • font.minimum-size.x-western: 12
  • font.size.variable.x-western: 22
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0E)
  • gfx.direct2d.disabled: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: http://start.sweetpacks.com?src=6&barid={AA467A2D-EC23-11E2-AB0A-685D436E04D2}&crg=3.5000006.10045&st=23&q=
  • layers.acceleration.disabled: True
  • mousewheel.withcontrolkey.action: 3
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.http.max-connections-per-server: 0
  • places.database.lastMaintenance: 1373810624
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.sanitizeOnShutdown: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1373810624

Misc

  • User JS: No
  • Accessibility: Yes
iamjayakumars
  • Top 10 Contributor
418 solutions 4938 answers

Helpful Reply

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

________________________________________________________________________________

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.