Question

Why does the most recent firefox update want to turn my norton virus protection plugin off?

I'm running Firefox 21.0, and the Firefox update wants to turn my Norton protection plugin off. Note that I'm not talking about the Norton toolbar, I don't use toolbars. Why does firefox fail to coordinate updates with the community of antivirus vendors? Releases that impact user security in a negative way like this should be avoided. My Norton is completely up to date.

I see that this question comes up frequently, I see it for 15.x, 18.x and unspecified versions. The most common answer talks about the toolbar, but don't answer this question with more toolbar solutions.

What is wrong with 21.0 that needs to be fixed, at the expense of giving up the protection I have in Norton to stop scripting attacks?

And I'm not running Norton just because of the name... In my mind Norton products have earned a strong negative reputation. Each year I evaluate Antivirus packages, and Norton finally came out ahead in the evaluations. My 2011 evaluation winner started to stink in 2012. I haven't done a 2013 evaluation yet, but I'm starting to wonder if my loyalty to Firefox needs to be reevaluated on a regular basis as well.

To be clear, this is a problem with release management not taking into account the security needs of the users and a failure to coordinate with critical third party add-on providers. I manage a software QA lab, and it appears that Firefox is not doing a good job of interoperability testing with critical third party components, and/or failing to coordinate interop issues with the third party stakeholders.

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