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How do I get rid of pop up ads at bottom of page while doing surveys that block my continuing doing the survey?

Posted

I have been doing surveys for a long time online. I just got Windows 8 a couple of weeks ago. This week while on Pinecone Research and Valued Opinions I had pop ups that appeared at the bottom of the page and covered up the next button so you could not continue the survey. I had to go back to the email and and click it to restart the survey and then go question by question to get where I was at. I cannot click these pop up off the screen, there is no x anywhere. They come on with each question I do of the survey. It is taking forever to finish a survey having to start over with each question. It is a real pain. How do I stop these pop ups from coming on while doing surveys? this is a new computer and I have never had a problem like this before. Is this something to do with Windows 8?

Additional System Details

Installed Plug-ins

  • Google Update
  • Conduit Plugin
  • np-mswmp
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.7 r700
  • npAPI Ghost Plugin
  • npAPI Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • DivX Plus Web Player version 2.3.1.51
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
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  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Yahoo Application State Plugin version 1.0.0.7
  • DivX VOD Helper Plug-in

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

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  • Video Downloader pure 1.97.2 (vdpure@link64)
  • Yahoo! Toolbar 2.6.0.20130418072822 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • Norton Toolbar 2013.4.1.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Norton Vulnerability Protection 11.3.0.9 - 5 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
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  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16433
  • driverDate: 12-12-2012
  • driverDate2:
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  • driverVersion2:
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Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://us.lrd.yahoo.com/_ylt=ApKoxvUnwEBM4c6z9UqTpjavulI6/SIG=1196od9kq/EXP=1372610524/**http%3A//www.yahoo.com/
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • dom.allow_XUL_XBL_for_file: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • gfx.direct3d.checkDX10: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?octid=CT3289663&ctid=CT3289663&SearchSource=2&CUI=UN35325479941377410&UM=2&q=
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  • places.database.lastMaintenance: 1373492190
  • places.history.expiration.transient_current_max_pages: 104420
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.csp.enable: False
  • security.OCSP.enabled: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1372907507

Misc

  • User JS: Yes
  • Accessibility: No
JacobAreford 3 solutions 13 answers

Helpful Reply

Hey Sweeneyword, there is an addon available for firefox called adblock plus: https://addons.mozilla.org/en-us/firefox/addon/adblock-plus/ This should block the ads that are keeping you from continuing. You should also clear your history, cookies, etc and make sure you have malware protection installed.

john32073 0 solutions 2 answers

Helpful Reply

I wiped my hard drive did a fresh install with win 7 and loaded firefox ver 22 and the first site i went to with firefox I got that damm survey pop up.

I only had the addons  of downthem all and download video helper , had popup blocker checked, the only way to get rid of firefox 

firefox has allways been my browser. so gonna get rid of the survey by the only way Dump firefox and use chrome and IE and I never have liked or used IE They got the edge now . As long as Firefox allows them surveys to get thru, I will no longer use their browser

john32073 0 solutions 2 answers

I have also tried adblock/plus, and that did no good at all This was after wiping my hd and fresh install

jscher2000
  • Top 10 Contributor
2365 solutions 20923 answers

Hi john32073, do you recall what site it was? Is the survey from that site or do you think it's from some other source?

For future reference, an overlay that appears in front of the page but isn't in a separate window (for example, a window you could minimize or move behind the main window) is not blocked by Firefox's pop-up blocker.