how do i post screenshots to this question?
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Hello smclennan, see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
here they are
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
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If you use extensions (Firefox/Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.
- March 19, the site will be in read only mode for 4 hours for a maintenance. If you are trying to ask a question and an article does not solve your issue, please find one of our partner sites for more help: @firefox, /r/firefox on reddit, and Mozillazine.org, we will have community standing by. Or live on our IRC channel - https://client02.chat.mibbit.com/?server=irc.mozilla.org channel #sumo