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For the last few weeks MozillaFirefox has constantly crashed

Posted

For the last few weeks mozilla firefox has constantlly crashed and Im getting sick of it.

Every time there is an UPDATE everything is screwed up.

Now I can't even open up mozzilla because I get this window which says firefox has crashed etc etc.

Previously I lost all my bookmarks and I'm really pissed off at this product.

Should have stayed with IE.

For the last few weeks mozilla firefox has constantlly crashed and Im getting sick of it. Every time there is an UPDATE everything is screwed up. Now I can't even open up mozzilla because I get this window which says firefox has crashed etc etc. Previously I lost all my bookmarks and I'm really pissed off at this product. Should have stayed with IE.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5251 solutions 23228 answers

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
  2. In that text field, enter %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash. #Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field. #In that text field, enter %APPDATA% and press Enter. An explorer window should open. #From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''. #Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window. #Open the most recent 5 files with a text editor and copy the IDs. #Paste each ID with '''bp-''' into the reply window on the forums. Thanks in advance! You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
Ram 4 solutions 26 answers

Hi sickofmozilla, Is the problem solved now ?

Hi sickofmozilla, Is the problem solved now ?
mohammed.samad 17 solutions 233 answers

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here. Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here. Thank you for your help! More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.