Question

Updates keep breaking my add-ons

I really HATE the update schedule Firefox has been on the last year. You are pushing new versions out too fast. I dislike being nagged to install the latest version, and I hate that when I do, I never know which add-on is going to break. The primary reason I use Firefox is for the dozen add-ons that I customize it with. I don't want to be on this crazy ride. I want to have a stable version, and stay with it for a long time! You are not doing me any favors by pushing out new versions as fast as you do. Go back to the old update schedule.

The most recent breakage was V22 breaking the Reddit Enhancement Suite. I already know what you are going to say, you are going to say it is the author of the add-on that has the responsibility to make add-ons work with new versions of Firefox. Well, I don't care! Every time you push a new version to me, something useful I rely on breaks. Stop it!

I will tell you the same thing I tell Micro$oft: "The OS isn't the end product, the software is the end product. The OS's job is to be an environment to run software in!" Well, whether or not you realize this, Firefox is an OS for the add-ons that make Firefox as good a browser as it is. Without the add-ons, I may as well be using IE or Chrome. Is that what you want? Without the add-ons the only thing I can do with Firefox that I cannot do with IE or Chrome is rearrange the menu and tool bars the way I like them.

I will also tell you what I tell Adobe: "Stop with all the updates. Get your products to a stable version, patch it for bugs, and STOP!" I look forward to the day I do not need Flash, Shockwave, or Reader. That will be three less products nagging me to update, or being forced to update because some website is using the latest version. I regularly use 3 to 4 computers. As soon as I see the update nag for one, I know I will be nagged on the others as well. I dread it!

Do you really want your users to dread using your product as much as we dread using Adobe products? Do you really want Firefox associated with, "Ugh, another update? I just updated it!"

By the way, There is no easy-to-find link to previous versions of Firefox. I installed v22 and it broke the Reddit Enhancement Suite. I looked on your website for the previous version, and I got a condescending Q&A page saying "You can downgrade, but it will not fix your problem." Well, I downgraded to v21, and you know what? It fixed my problem! But... I had to Google "Firefox 21" to find the download.

Why are you treating me like the enemy? Micro$oft treats me like the enemy. Adobe treats me like the enemy. Apple, (you know what, lets not even discuss Apple! I just ate.)

Firefox used to be a beacon of hope. Please get off this upgrade cycle, before the light goes out!

Thank you,

Michael Lashinsky

PS I am also posting this to Reddit under /R/Rants

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