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Firefox launches multiple times without me prompting

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  • Last reply by smo

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I tried restoring my system windows 7 ....no help. I tried to remove Firefox, got MSG that it was "still running" and although it wasn't running...could not remove it...

I tried restoring my system windows 7 ....no help. I tried to remove Firefox, got MSG that it was "still running" and although it wasn't running...could not remove it...

Chosen solution

From my own experience: the message "still running" is correct, because there is still a Firefox (or two or more) running in the background. To remove them

  • start Task manager
  • sort the list in processes tab and
  • delete the Firefox entries

Of course you can get rid of them by simply booting the PC.

Once you have that licked, see chosen solution for the question https://support.mozilla.org/en-US/questions/957976

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Chosen Solution

From my own experience: the message "still running" is correct, because there is still a Firefox (or two or more) running in the background. To remove them

  • start Task manager
  • sort the list in processes tab and
  • delete the Firefox entries

Of course you can get rid of them by simply booting the PC.

Once you have that licked, see chosen solution for the question https://support.mozilla.org/en-US/questions/957976