Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

dropdown list with usernames is gibberish

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

When I have a username or a field that is remembered the drowdown list with it shows all sorts of gibberish, i can click it and will select it but it is not displayed correctly. This has started happening since I updated to 22. I have tried reinstalling but it didn't fix anything. Any help would be appreciated.

here is what it looks like http://imgur.com/CuXJ3Fi

When I have a username or a field that is remembered the drowdown list with it shows all sorts of gibberish, i can click it and will select it but it is not displayed correctly. This has started happening since I updated to 22. I have tried reinstalling but it didn't fix anything. Any help would be appreciated. here is what it looks like http://imgur.com/CuXJ3Fi

Chosen solution

hello, this looks like an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

hello, this looks like an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Modified by philipp

more options

That did the trick! Thank you! How exactly does hardware acceleration help in loading webpages? Hopefully next version will fix this.

more options

hardware acceleration uses your graphics hardware to render certain elements of websites and the user interface, which moves the burden of this task off your CPU which should result in faster loading times, as long as it's working correctly. some basic information about that is available at https://hacks.mozilla.org/2010/09/hardware-acceleration/ for example.

as i've already implied in my prior answer, it's not likely that this problem can be cured by a firefox program update, but it will probably take an update of your graphics driver to address the issue - there's a newer driver version available at http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx, you could try if it is becoming better with that one...