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Crash ID: bp-c2716b2d-db78-47b1-bd71-5012c2130628

Posted

need help to solve the crash issue to my mozilla firefox.

Chosen solution

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

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Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

More Information

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

Chosen Solution

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.