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Crash ID: bp-c2716b2d-db78-47b1-bd71-5012c2130628

Posted

need help to solve the crash issue to my mozilla firefox.

need help to solve the crash issue to my mozilla firefox.

Chosen solution

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

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Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

More Information

philipp
  • Top 10 Contributor
  • Moderator
3081 solutions 14317 answers

Chosen Solution

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to ''firefox > options > advanced > general'' & disable hardware acceleration.