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How can I save my bookmarks if I uninstall and then re-install Firefox?

Posted

Firefox was slow to load pages yesterday and today it wouldn't load. I am using explore to send this. I've restarted the computer, cleared all history, reset Firefox to no avail. It won't connect to any internet page. No not responding message in sight and it doesn't keep trying to load. The circle goes around once and then stops. I don't know much about computers but maybe I need to uninstall Firefox? If so, where do the bookmarks go? Is there some way to save them? Thanks for being out there. :-) Elaine PS: the educated guess info button below doesn't work either.

Firefox was slow to load pages yesterday and today it wouldn't load. I am using explore to send this. I've restarted the computer, cleared all history, reset Firefox to no avail. It won't connect to any internet page. No not responding message in sight and it doesn't keep trying to load. The circle goes around once and then stops. I don't know much about computers but maybe I need to uninstall Firefox? If so, where do the bookmarks go? Is there some way to save them? Thanks for being out there. :-) Elaine PS: the educated guess info button below doesn't work either.

Chosen solution

On second read, reinstalling doesn't usually have much effect unless the program files have become corrupted somehow. Did you try this article: Firefox can't load websites but other browsers can?

Read this answer in context 0

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; ShopperReports 3.0.517.0; SRS_IT_E8790776B576545033AA93; .NET4.0C; InfoPath.2)

More Information

Application Basics
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Firefox
Version
22.0
User Agent
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about:plugins
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Graphics
Adapter DescriptionIntel(R) HD GraphicsAdapter Driversigdumd64 igd10umd64 igdumdx32 igd10umd32Adapter RAMUnknownClearType ParametersGamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 Device ID0x0046Direct2D EnabledBlocked for your graphics driver version.DirectWrite Enabledfalse (6.2.9200.16492)Driver Date8-25-2010Driver Version8.15.10.2202GPU #2 ActivefalseGPU Accelerated Windows1/1 Direct3D 9Vendor ID0x8086WebGL RendererGoogle Inc. -- ANGLE (Intel(R) HD Graphics)
AzureCanvasBackendskiaAzureContentBackendnoneAzureFallbackCanvasBackendcairo
JavaScript
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Prevent Accessibility
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Library Versions
Expected minimum versionVersion in useNSPR4.9.64.9.6NSS3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSMIME3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSSL3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSUTIL3.14.3.03.14.3.0

jscher2000
  • Top 10 Contributor
3599 solutions 32244 answers

Helpful Reply

If you only need to save bookmarks, try this:

Open your current Firefox settings (AKA Firefox profile) folder using

Help > Troubleshooting Information > "Show Folder" button

In the folder that opens, double click the bookmarkbackups folder.

Copy all the files here to a safe location, e.g., USB flash drive, your Dropbox account, attach to an email and send to your webmail account, etc. Although in theory you only need the latest one, in case that is corrupted, take them all.

If other data is also of interest, such as history, saved passwords, add-on settings, etc.:

You may want to copy more files. This article may help in identifying what would be useful later: Recovering important data from an old profile.

Finally, you could consider this program, which I haven't tried myself: MozBackup - Backup tool for Firefox and Thunderbird.

''If you only need to save bookmarks,'' try this: Open your current Firefox settings (AKA Firefox profile) folder using Help > Troubleshooting Information > "Show Folder" button In the folder that opens, double click the bookmarkbackups folder. Copy all the files here to a safe location, e.g., USB flash drive, your Dropbox account, attach to an email and send to your webmail account, etc. Although in theory you only need the latest one, in case that is corrupted, take them all. ''If other data is also of interest,'' such as history, saved passwords, add-on settings, etc.: You may want to copy more files. This article may help in identifying what would be useful later: [[Recovering important data from an old profile]]. Finally, you could consider this program, which I haven't tried myself: [http://mozbackup.jasnapaka.com/ MozBackup - Backup tool for Firefox and Thunderbird].
jscher2000
  • Top 10 Contributor
3599 solutions 32244 answers

Chosen Solution

On second read, reinstalling doesn't usually have much effect unless the program files have become corrupted somehow. Did you try this article: Firefox can't load websites but other browsers can?

On second read, reinstalling doesn't usually have much effect unless the program files have become corrupted somehow. Did you try this article: [[Firefox can't load websites but other browsers can]]?

Question owner

Hello J, That was a fantastic reference. I ran into this problem years ago and somehow, after a long night, I bumped into the solution. Following your advice (also your hint helps below on the bookmarks) was to the point and is useful for future incidences so I've saved the page to my desktop. Thank you so much! I really appreciate you taking the time, being so prompt and for sharing your knowledge. Elaine

Hello J, That was a fantastic reference. I ran into this problem years ago and somehow, after a long night, I bumped into the solution. Following your advice (also your hint helps below on the bookmarks) was to the point and is useful for future incidences so I've saved the page to my desktop. Thank you so much! I really appreciate you taking the time, being so prompt and for sharing your knowledge. Elaine